Shire Jobs

Our Financial client is looking for Asset Management Operations Specialist I who will be responsible for all daily administrative tasks in support of all the of Lessee and Inventory Remarketers including acting as a backup when necessary. Roles & Responsibilities: Provide life cycle management support for specific programs for early and end of lease quoting. Ensure all program agreements are understood and adhered to when quoting, OT and Healthcare programs (out of system quoting) Follow and adhere to existing SLA agreements Understanding of system quote calculations as well as manual quoting, when necessary, answer basic questions related to quote, Net Investment quotes upon request Distribution of requests to appropriate remarketers accurately and timely Responsible for management of team e-mail box including timely distribution of all requests Remittance Processing Management Reconcile unapplied cash to ensure for accurate posting and accounting Process check applications accurately and timely (including terminations, large family, continue to bill, consignments) Research and submit refund requests Reconciliation of accounts when necessary for accurate invoicing and delinquency Research, review, and resolve any receipts related to Continue to Bill (Non-Returned Equipment or WOP) Departmental Correspondence Open, review and document all incoming mail in a timely manner Gather, distribute, and report on all correspondence including but not limited to basic contract and vendor information Send cancellation rejection letters depending on lease criteria Overflow Phone Queue Answer all overflow calls as presented by phone queue. Must be able to handle heavy volume at times as well as answer basic lease questions Administrative Tasks as assigned Generate and track Missing and Damaged invoices (Inventory), administer second and final demand letters for non-returned equipment, reconcile and update inventory reports, process any large requests (i.e. large family account quoting, special programs, etc.) Must have basic understating of both remarketing roles. Members will be called upon to act as support for any staffing shortages in both Lessee and Inventory Remarketing. Required Experience / Skill Set: 1-3 years’ experience within an equipment leasing environment Excellent communications skills both written and verbal Microsoft Office experience to include Word & Excel Advanced Excel experience Great communication and able to work closely with a team Ability to deal with customers / good phone-customer service skills Ability to work in a fast-paced environment As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #alljobs