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Magellan Health Services Cloud Operations Senior Manager - Fully remote in United States

The successful candidate will have experience in leading an operations team and deep technical knowledge of AWS Cloud.

We're looking for:

  • Strong DevOps skill set, more development experience than administration

  • Plan, Architect, and communicate AWS infrastructure for a transformational organization

  • 5 years of hands on development experience in AWS environment, experience designing, executing

  • Any AWS Certification preferred

  • AWS Gov Cloud Setup experience (including organization experience)

  • AWS lambda/"serverless" development experience preferred

  • Direct Connect experience

  • AWS security concept mastery - IAM, KMS, VPC security controls, etc.

  • AWS Config, AWS Service Control Policies, AWS Firewall Manager experience

  • AWS CodePipeline experience

  • AWS Systems Manager experience

  • CloudFormation development experience

  • Python Development experience

  • Infrastructure-as-codeexperience

  • Ansible experience

  • GIT / GITHub experience

  • JIRA, Agile experience preferred

  • LucidChart diagramming experience preferred

  • ServiceNow experience

This position will provide technical leadership for the entire infrastructure engineering team to build systems utilizing automation, resiliency, and flexibility. Define the strategy that drives the infrastructure and services that let product service teams quickly and safely iterate and experiment with features across many public and private deployments. Coach/lead the team to grow the capabilities of other engineers on the team as well as providing administrative support. Ensure technical currency is maintained within the infrastructure offerings. Be a hands-on engineer who can build resilient infrastructure both on premise or in the Cloud, assist with problem solving, root cause analysis, trouble shooting and coaching. Work with customer to define epics and refine requirements into actionable stories. Maintain financial plans for Capital and Operational expenses for projects and teams. Manage 24x7x365 days of staff coverage.

  • Ensures work is getting accomplished by allocating assignments and monitoring tasks. This includes balancing work between the team and ensuring proper policies and procedures are followed.

  • Assists in estimating work effort and costs associated with new project requests.

  • Assists in planning for the development and support of a functional systems area.

  • Reviews and evaluates work of subordinate staff and prepares performance reports.

  • Responsible for resolution of complex database issues escalated from database operations.

  • Leads and manage projects for both internal team and external IT teams.

    Other Job Requirements


7+ years of related experience including a minimum of 5+ years of designing, building and maintaining high quality, secure infrastructure systems in IT, experience working with Agile Methods and modern data center and cloud environments.

Experience moving across different departments within IT to gain a broader perspective of the business/industry.

Familiar with a variety of concepts, practices, and procedures.

Critical thinker.

Demonstrated problem solving techniques.

Strong verbal and written communication skills.

Ability to coach and build skills within the team.

Experience in health care, insurance or related field.

General Job Information


Cloud Operations Senior Manager - Fully remote



Work Experience - Required


Work Experience - Preferred

Education - Required

Education - Preferred

Bachelors - Computer and Information Science

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:


Salary Maximum:


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.