Job Information
Elkay Commercial Sales Excellence Manager in United States
Commercial Sales Excellence Manager
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Job Description
The Manager, Commercial Sales Excellence on our Zurn Elkay Business Systems (ZEBS) team plays an active role in driving accelerated operating and financial performance through continuous process improvement. Emphasis is on continuous improvement skills and culture building that will lead to self – sustaining capabilities at domestic and international locations. With a key focus on customer experience helping to ensure Zurn Elkay is the easiest to do business within the water industry. This position report directly to the Director, ZEBS for Zurn Elkay.
Key Accountabilities
Ensure successful definition and execution of large, cross-functional improvement initiatives tied to annual strategic priorities around cuomster experience and commercial excellence
Assist teams in implementing their Lean Roadmaps to use in the deployment of strategic objectives.
Coach and mentor managers and associates in the use of various tools, concepts and practices around ZEBS.
Implement Lean processes in accordance with the organization’s Lean Implementation Plan (Standard Work, Value Stream Mapping, Problem Solving, Kaizen)
Directly supports commercial teams to achieve strategic deployment objectives by conducting on-site workshops, kaizen events and providing guidance through the lean transformation process.
Develop and upgrade ZEBS materials, modules, and processes.
Identifies and shares best practices across the different Zurn Elkay locations.
Qualifications/Requirements
Bachelor's degree
2-5 years of experience in distribution, service, or manufacturing industry that includes defining, executing, and stabilizing improvement.
Proven track records of leading the development and implementation of Lean methodologies to drive continuous improvement across commercial functions, including sales operations, customer care, and commercial operations.
Experience collaborating with cross-functional teams to identify areas of improvement within commercial processes, including sales pipeline management, order fulfillment, customer onboarding, and post-sales support.
Excellent communication, presentation, and facilitation skills
Prefer hands-on experience implementing Lean in customer oriented applications
Travel up to 75% + road warrior (less if based in Milwaukee, WI or Chicago, IL).
Capabilities and Success Factors
Plans & Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.
Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Ensures Accountability – Holding self and others accountable to meet commitments.
Drives Results – Consistently achieving results, even under tough circumstances.
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 Weeks Vacation
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.
Equal Opportunity Employer – Minority/Female/Disability/Veteran
Zurn Elkay Water Solutions Corporation
What happens when two remarkable sustainability leaders come together as one?
A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time.
In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse.
Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.
What makes Zurn Elkay Water Solutions Corporation special is our people and our culture.
While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most.
Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values.
We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.