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Mallinckrodt Pharmaceuticals Critical Care Business Manager in United States

Job Title

Critical Care Business Manager


JR000011754 Critical Care Business Manager (Open)


CC-Japan - JPN511

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Job Description

The Critical Care Business Manager (CCBM) is a high-level sales management position responsible for developing and maintaining a high profile territory. The CCBM is a successful administrator, efficient time manager and effective communicator. Excellent decision-making, presentation and organizational skills are imperative. The Critical Care Business Managers (CCBM ) are responsible for driving sales results within their target accounts and sales territories.  The Critical Care Business Managers (CCBM ) are responsible for the execution of corporate and territory specific strategies, the management of operational and technical aspects of the job, implementing and adhering to all corporate policies and procedures and ultimately for driving sales for the portfolio of promoted products


The responsibilities of the Critical Care Business Manager include, without limitation:

  • Professionally managing assigned territory through the targeting of key customers (physicians, biomedical engineers, nurses and pharmacy).

  • Promoting products according to approved product labeling and marketing strategies.

  • Conduct financial analysis of accounts and carry out contract negotiations compliant with the procurement processes of the key account and/or Health networks  Â

  • Developing strategic territory management plans to ensure revenue growth with company products.

  • Meeting assigned customer promotional reach and frequency goals.

  • After hours calls duties for the Customer Care after hours call roster, which is based on a rotational roster amongst the front line team members.Â

  • Communicating effectively with specialty physicians.Â

  • Providing manger timely reports on work hours, sales call data, customer objectives, communications responses and expense reporting.

  • Working well without supervision.

  • Demonstrating aptitude for learning technical and scientific product-related information.

  • Demonstrate a high level of negotiation and influencing skills. Experienced in the contracting and tendering processes within the Japanese hospitals landscape.

  • Demonstrate a high level of competency in the analysis and interpretation of sales data and translating the insights and knowledge into executable action plans at the account/territory level.  Â

  • Managing monthly invoicing activities by confirming product hourly usage and receiving hospital confirmation prior to invoicing.

  • Successfully managing relationship with partner companies to ensure smooth supply product to hospitals.

  • Completing all Post Market Surveillance tasks, such as contracting, CRF collection and reporting, in a timely manner

  • Operating within approved budget guidelines

  • Providing excellent field communication and direction i.e., emails, voicemails, conference calls, etc…

  • Co-ordinating activities with Field Teammates, Internal Teammates, Medical Affairs, Marketing, Customer Care, Finance, Operations and Technical Support.

  • Adhering to company policy, procedures and the comprehensive compliance program.Â

    Mallinckrodt is a global specialty p harmaceutical business that develops, manufactures, markets and distributes specialty pharmaceutical products. Areas of focus include therapeutic drugs for autoimmune and rare disease specialty areas like neurology, rheumatology, nephrology, ophthalmology and pulmonology; immunotherapy and neonatal respiratory critical care therapies; and analgesics and central nervous system drugs. The company's core strengths include the acquisition and management of highly regulated raw materials; deep regulatory expertise; and specialized chemistry, formulation and manufacturing capabilities. The company's Specialty Brands segment includes branded medicines; its Specialty Generics segment includes specialty generic drugs, active pharmaceutical ingredients and external manufacturing.

To learn more about Mallinckrodt, visit

Mallinckrodt Pharmaceuticals (“the Company”) maintains a continuing policy of non-discrimination in employment. The Company is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon age, ancestry, color, religious creed (including religious dress and grooming practices), disability (mental and physical), marital status, medical condition, genetic information, military and veteran status, national origin (including language use restrictions), political activities or affiliation, race, sex (including pregnancy, child birth, breastfeeding and medical conditions related to pregnancy, child birth or breastfeeding), gender, gender identity and gender expression, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations on every location in which the company has facilities. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Mallinckrodt Pharmaceuticals is required to report certain payments or transfers of value (such as expense reimbursement, meals, transportation) made to U.S.-licensed healthcare professionals in compliance with the federal Physician Payment Sunshine Act (i.e. Open Payments) and certain state laws.