Shire Jobs

Liberty Healthcare seeks an experienced healthcare / human services quality assurance professional for an available Director of Clinical and Quality Support Services position.

This is a key role which functions as internal organizational consultant and subject matter expert in quality assurance.

This position focuses on various quality assurance and quality control functions, which includes developing, implementing, and maintaining quality management systems, ensuring compliance with industry standards and regulations, and leading continuous improvement initiatives to enhance product and service quality.

The downstream impact of this role should directly result in:

• Thousands of people receiving outstanding healthcare and human services

• Organizational leaders and staff being equipped to provide outstanding services

• Achieving high satisfaction among Liberty Healthcare’s customers

• Organizational compliance with regulatory standards and licensing requirements

Specific responsibilities of this position include:

• Leading and participating in a wide array of quality assurance, quality management, and quality control activities and initiatives

• Ensuring the organization complies with all applicable regulations, standards, and certifications

• Preparing for and managing internal and external audits and regulatory inspections

• Conducting on-site audits at service locations throughout the United States

• Addressing non-conformities/deficiencies and assisting in development and implementation of corrective actions

• Developing training materials, delivering trainings, and leading staff development and education initiatives

• Providing consultation to leaders and staff regarding quality measures

• Data analysis and reporting

• Developing and enhancing key performance indicators

• Developing and honing policies, procedures, and protocols

• Performing root cause analyses

• Participating in business development activities, evaluating RFPs, and contributing to proposals

This is a hybrid position which will allow you to partially work remotely and require you to travel to service locations throughout the United States. Travel is variable, unpredictable, and extensive at times.

To qualify and be considered, you must possess the following:

• Three or more years of quality management experience in healthcare or human services

• Deep knowledge of quality improvement and performance improvement methodologies

• High level of proficiency in healthcare data analysis, key performance indicators, and reporting

• Experience in corporate compliance and healthcare regulations, standards, and certifications (i.e. HIPPA, Joint Commission, CARF, CMS, NAHQ)

• Training and staff development experience

• Strong computer, communications, interpersonal, presentation, and consulting skills

• Masters degree or Bachelors degree with extensive relevant experience

Education and/or licensure in nursing, social work, psychology, or other healthcare or human services field is helpful but not required, as is experience in behavioral health or services and supports for older people or individuals who are living with disabilities.

Liberty Healthcare Corporation’s vision is to give more and more people the freedom to succeed. Our mission is to be a trustworthy and outcomes-driven partner that empowers customers to achieve their foals with flexible and intelligent healthcare services. “Service” is the foundation of our organization’s core values.

The people served by Liberty Healthcare are highly diverse – and our employees mirror this diversity. We are an equal opportunity employer that seeks to hire people of all backgrounds to join our growing organization.

If you’re looking for an opportunity to actively contribute to an organization’s high-performance culture and help very many people receive high quality health and human services – click “Apply” and submit your resume for immediate consideration.