Job Information
Foundever Director, HRBP - Commercial and Corporate in United States
Director, HRBP - Commercial and Corporate
Req ID#: 386593
US
Job Description:
Overview
As a Director, HRBP – Commercial and Corporate here at Foundever you will have an opportunity to shape and drive our people teams through complex business partnerships and business situations. You will act as a consultant to our commercial and corporate leadership teams by delivering strategic insights on talent movement and guiding organizational development for your business partners.
This position will also partner with the talent acquisition and talent management teams to provide guidance on internal equity, recruiting strategy, and will lead a team of professional talent acquisition specialists who are responsible for hiring in the US and Canada.
About Us
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Winner of Comparably’s Award for Best Global Culture in 2024, 2022 and 2021
Gold Stevie Award Winner for Great Employers
We foster an exciting culture of creativity, connection, and commitment.
Read more about our culture: Foundever™ Stories (https://stories.foundever.com/) .
Responsibilities
Build relationships with internal clients to provide strategic People and HR guidance.
Partner with leadership and business teams to understand and execute the organization's HR and talent strategy as it relates to current and future talent needs.
Assess and build leadership capability across all levels.
Guide and coach leaders on all aspects of talent management and effectiveness formally and informally (TA, career development, talent review, performance).
Gather data and provide trend analysis and solutions to address potential issues.
Coach and partner with various levels of management on ways to improve working relationships, build morale, increase productivity, engagement, and retention.
Partner with team members across the company to ensure a highly effective and collaborative workplace.
Provide insight and support for team changes, workforce planning, and succession planning.
Conduct employee relations investigations and make outcome recommendations.
Provide the necessary expertise or effectively partner in the areas of Organizational Design, Employee Relations, and Compensation.
Lead, coach, and mentor a team of HR professionals.
Provide guidance on role scope and role levels.
Execute company-wide programs, including annual performance and compensation cycles, engagement survey data gathering and action planning.
Qualifications
Bachelor’s Degree in Human Resources or a related field preferred.
10+ years of progressive HR experience.
5+ years of experience in an HR Business Partner role.
Working knowledge and ability to work cross-functionally in all areas of HR, including compensation, benefits, operations.
Strong HR people management experience.
Excellent communication and conflict resolution skills.
Demonstrated experience partnering and advising executive leadership.
Ability to adapt to rapidly changing priorities within an organization.
Strategic and analytical mindset.
Capable of building trusting relationships and developing organizational capabilities within supported teams.
Ability to drive results and prioritize and communicate priorities to the team.
Experience maintaining confidential and highly sensitive information.
Ability to travel domestically and internationally as necessary.
Our Perks
Competitive salaries, benefits, 401K contribution matching and paid time off.
Onsite and remote work at home available (depending on the market).
Growth opportunities through various development programs.
Employee discounts.
Excellent work culture.
Salary Range
The base pay range for this position in the United States is $135,000 - $155,000 per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience.
Pre-Employment Requirements
Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Job Segment: Recruiting, HR, Employee Relations, Manager, Equity, Human Resources, Management, Finance