Job Information
Jack Henry & Associates Executive Administrative Assistant- Sales and Marketing in United States
Executive Administrative Assistant- Sales and Marketing
General information
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JobID
14642
Position Level
Individual Contributor
Team
Business Operations
Working Time
Full-Time
Position Type
Regular
Travel Requirements
15%
Workplace Type
Remote
Preferred Location
Remote
Description & Requirements
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At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
Under general supervision, this pivotal role will support the Sales and Marketing General Manager as well as the leadership team while providing oversight of all office administrative activities. They will perform administrative duties for the General Manager and their direct reports, as well as others in the department and the company. In addition, this role will serve as a thought partner to the leadership team providing strategy and presentation support as well as applying knowledge of corporate policies and procedures in order to coordinate office services. They will handle confidential information and sensitive internal or external business contacts.
What you'll be responsible for:
May analyze unit operating practices, such as record keeping systems, forms control, office layout, suggestion systems, personnel and budgetary requirements, and performance standards to revise established procedures.
May be required to compile and report various types of information, especially financial information, customer related, and employee related information relative to divisional and/or company operations.
May conduct various analytical special projects, especially involving budgets and preparations for Board and senior management meetings.
Supports the General Manager and leadership team and manages the overall administrative activities.
Writes, edits, and proofreads department communications, interoffice and departmental handouts, letters, articles, and various types of correspondence.
Coordinates schedules, makes appointments and establishes agendas. Arranges and coordinates all business travel.
Interprets and communicates the General Manager’s intent on their behalf. Assists in every way possible to allow the General Manager to focus on more global needs.
Fields direct calls, voicemails, emails, and direct requests from department managers and employees, as well as employees in other departments.
Handles confidential material relevant to company operations.
Coordinates division and department meetings; arranges use of conference rooms or outside facilities.
Collaborates with staff and departments in preparing special projects.
Serves as a contact to people inside and outside the company.
Acts as a communication channel for receiving and distributing corporate information.
Maintains succession/transition plans with major focus on backfill of all administrative positions and responsibilities.
Promotes a positive atmosphere and work environment in the department.
Aggressively pursues key responsibilities and objectives.
May handle the distribution of press releases to the wire service.
May perform other job duties as assigned.
What you'll need to have:
Minimum of 5 years of experience with JH or in an administrative role
Proficient in MS Office in Word, Excel, PowerPoint and Outlook.
What would be nice for you to have:
A seasoned, experienced professional with a full understanding of area of specialization. Works on moderately complex and diverse projects. Exercises good judgment in selecting methods and techniques for obtaining solutions.
Excellent interpersonal skills, communication and decision-making skills.
Thorough knowledge of administrative practices and procedures.
Demonstrates an understanding of the Company’s/department’s mission and values.
Possesses good overall company knowledge.
Exhibits a professional appearance and presentation.
Able to handle high stress situations and constantly prioritize and reprioritize assignments.
Able to confidently make Executive decisions.
Able to maintain a competent, professional manner even during times of stress and exhibit a leadership role.
Able to pay very close attention to detail and handle multiple tasks and multiple managers.
Able to work with confidential materials and employee information and maintain confidentiality at all times.
Able to type accurately and efficiently.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.