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AAA Mid Atlantic Insurance Licensing Specialist in United States

The Licensing Specialist is responsible for processing all forms & documents, as well as, following all procedures relating to the Insurance, Membership, Licensing and Insurance Carrier Appointments for Associates to ensure compliance with State Insurance Department regulations within our territory. This individual is vital to the internal operations of our insurance department.

To the qualified candidate, we offer:

  • A competitive base rate of $18.00 to $24.0/hour, depending on experience

  • 8 Paid Company Holidays

  • 3+ weeks of Paid Time Off

  • 401(k) plan with company match up to 7%

  • Medical, Dental, Vision & Prescription Coverage

  • Tuition reimbursement

  • Complimentary AAA Membership

  • FREE Life Insurance

The primary duties of the Licensing Specialist are:

  • Processes new licensing applications, Carrier Appointments and terminations in multiple states for all Agents, Management and Agencies, inputting and updating data in Department & third party Systems while and reviewing and storing all supporting documentation per procedure.

  • Initiates and processes and communicates renewals of Property/Casualty (P&C), Motor Club (MC), Life/Health (L&H) licenses/appointments and processes terminations of licenses/appointments as needed, in compliance with multiple state insurance department regulations for Agency Associates.

  • Communicate requests and assignment of new agent credentials and connectivity with all Agency Carriers as appropriate and assures dissemination of that information with Agency Accounting, AAA Club Alliance Systems, and front-line management via system documentation procedures.

  • Maintenance of Associate Data in Department systems subject to both internal and external audits. Consult with Management regarding questionable situations that may require input from Operations Manager, Corporate Legal or Human Resources Departments.

  • Manages internal and external relationships including resolution to reported issues for insurance licensing, carrier appointments, Membership, and Department systems while maintaining confidentiality and professionalism.

  • Maintain the ability to handle multiple activities, requiring the application of a substantial variety of policies and/or procedures to be used in combination.

  • Complete special projects within the Department.

  • Respond to inquiries from State(s) Department of Insurance, Carriers, Management and internal associates.

  • Perform new agent audits to verify completeness of documents, appointments, appointment terminations for the purpose of validating data maintained in the Agency systems

Minimum Qualification:

  • Associate’s or Bachelor's Degree in Business or related field preferred

  • 2+ years of experience in an insurance or business environment preferred

  • Property/Casualty license preferred

  • Experience with Applied Epic Agency Management System preferred

  • Experience with Licensing Platforms such as AgentSnyc, Sircon by Vertafore preferred

  • Experience with Salesforce platform preferred

    AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Admin - Clerical

Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.

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