Job Information
State of Wyoming Office Support Specialist 2024-02859 in United States
Office Support Specialist 2024-02859
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Office Support Specialist 2024-02859
Salary
$18.56 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2024-02859
Department
Department of Workforce Services
Division
Employment & Training - Cheyenne
Opening Date
12/05/2024
Closing Date
12/19/2024 11:59 PM Mountain
FLSA
Non-Exempt
Job Classification
BAAS05
Description
Benefits
Questions
Description and Functions
GENERAL DESCRIPTION:
Under general supervision, provides customer service and serves as the first point of contact for the agency. Greets and directs a high volume of visitors, delivery persons, and the general public. Performs administrative duties for internal and external customers.
Human Resource Contact: kelly.gayer@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Performs a wide variety of moderate to complex program and operational support duties.
Applies knowledge of programmatic and administrative requirements.
Accurately maintains agency files and records; inputs data into databases.
Prepares reports; verifies computer systems, databases, and coded data for accuracy.
Responds verbally and/or in writing to requests for information.
Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
Provides customer service to customers and clients. The staff acts as a resource and explains rules and procedures to co-workers, customers, and/or clients.
Performs administrative duties requiring considerable judgment, which may involve fiscal, human resources, or other specific program areas.
Greets & screens visitors and customers/clients to evaluate and determine needs.
Refers customers to appropriate supportive service agencies.
Performs specialized tasks and coordinates general office functions such as administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties and provides staff training in some areas.
Qualifications
PREFERENCES:
Preference may be given to those with experience using Google Suite and Microsoft Office Suite products.
KNOWLEDGE:
Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department.
Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
Strong customer service background with an emphasis on superior customer service.
Ability to assist clients in person and on the phone/computer in looking for work, filling out job applications, and/or writing resumes.
Knowledge of local labor market information.
Ability to work multiple phone line systems.
Ability to manage a digital calendar and multiple appointment schedules.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
- Some travel will be required
NOTES:
FLSA: Non-exempt
The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (https://www.e-verify.gov/) , including your rights and responsibilities.
For the Veteran's preference consideration, supporting documentation must accompany your application.
Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
Offers of employment will be contingent upon the successful completion of a background check.
Supplemental Information
Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL:http://agency.governmentjobs.com/wyoming/default (https://www.governmentjobs.com/careers/wyoming?keywords=)
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change; please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
Click here (https://ai.wyo.gov/for-job-seekers) to learn more!