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Summary The Senior Management and Program Analyst (MPA) serves as a senior professional contributor to the Assistant Director (AD) of Program Management and Performance Analysis (PMP). This position is vital to achieving the goals of the AD and LGY staff by tracking, planning, and facilitating work in pursuit of business line operating goals. Responsibilities Specific duties include: Collects and manages operating data using federal housing program information technology systems and other established operating platforms impacting external stakeholders and recommends and/or makes improvements to those tools. Validates and reconciles various types of business performance data from all internal and external sources and works with other stakeholders to improve underlying system and processes to meet the AD's established and prospective needs. Serves as resource to and repository for all data, including appropriate process flow charts, organization charts, and technology human capital materials, organization charts pertaining to operations efforts, ongoing and initiative based. Serves as resource for creating processes and procedures for providing data and other programmatic inputs for change initiatives or response to policy, regulatory, or statutory driven programmatic changes. Defines and responds to key analytic questions in support of business line decision making, in conjunction with the AD; recommends and implements data tools and views periodically. Ensures timely availability of these to the AD and other members of leadership. Thoroughly reviews operating metrics and provides professional analyses and recommendations as appropriate. Derives actional recommendations for sustaining, engaging, or building resilience into staff. Develops new and more precise measures on an as needed or opportunistic basis to identify trends and support building and sustaining business operations. Prepares and disseminates scheduled and ad hoc performance data reports and associated graphics from various visualization systems (Tableau, Excel, PowerBi, etc.) Serves as an advisor to the AD and resource to members of the leadership team and their staff as generally appropriate on business operation matters. Provides technical, professional, and administrative support to the AD, and the business line leadership. Supports and promotes activities revolving around translating and communicating goals, establishing goal fulfillment strategies, managing internal and external stakeholders, and visibly collaborating to maintain and improve alignment, in close collaboration with the AD. Provides technical, professional, and administrative guidance to senior-level supervisory/managerial officials regarding operating plans, data, documents, and reports in support of business line decision making and reporting requirements. Coordinates closely with MPAs and Management Analysts across department to ensure integrated and optimized efforts across the leadership team. Collaborates frequently with the Budget Officer and works closely with the Support Services Division as the manager for value stream budgets. Prepares spending plans and budget projections in collaboration with the AD and other senior leadership positions. Work Schedule: Full time, Monday through Friday, 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: Available Virtual: This is a virtual position. The selected applicant is required to report to the nearest VBA Facility based on agreed upon telework agreement. Please select the location closest to where you live and will report for work, from the available locations listed. Position Description/PD#: Senior Management & Program Analyst; PD#41854-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/02/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-14 position you must have served 52 weeks at the GS-13 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: Specialized experience is defined as direct experience in at least two facets of a Federal Government residential mortgage program. These areas of expertise may include front end loan origination activities to ensure a loan is insurable (meets underwriting, eligibility, regulatory requirements), valuation and collateral requirements, loan servicing and loss mitigation, or experience in federal grant programs to aid homeowners adapt their homes to improve independence. Served as a project lead to accomplish workload performance optimization goals or experience assessing operational workload improvements. The experience should demonstrate the following: Preparing operational study findings, recommendations, plans and reports. Providing advice on programs and procedures pertaining to Federal residential mortgage programs. Presenting position papers and conducting technical presentations to senior leadership or external stakeholder involving loan guaranty program issues. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education Additional Information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf