Job Information
Red Hat Senior Manager, Deal Management_Regional in Raleigh, North Carolina
The Senior Manager of Deal Management will be responsible for ensuring the success of the Deal Management lifecycle while addressing customers requests to ensure the optimal customer experience. This Senior Manager will ensure Deal Management associates have the leadership, objectives, resources, guidance, knowledge, and support to effectively respond to sales channel requests for customer proposals and quotes. This Manager will support their teams as they collaborate with within their assigned teams and with cross-functional stakeholder teams as needed (such as Sales, Services, Operations, Legal and Finance) to create deal proposal solutions while ensuring deal practices are aligned with corporate policies, programs, and systems. Deal Management Deal Desk Managers drive and execute Deal Management main objectives while navigating navigate complex organizational dynamics to contribute to key corporate objectives. They Influence and implement adoption of global strategies and business models to drive and support complex deals and compliance and contribute to deal processes improvement and deal velocity.
Core Responsibilites:
Establish trusted working relationships with peer leaders and directly reporting associates to ensure effective communication and management of individual and team activities to support business and associate needs.
Collaborate proactively with internal teams to serve as a partner, trusted adviser, and advocate for Deal Management associates in the Deal Management Area
Establish trusted working relationships and collaborate with Red Hat leadership and stakeholder teams across Red Hat to support deal activities, complete deliverables, escalations, and represent Deal Management team activities (such as Sales, Legal, Finance, Sales Operations, Product Management, Product Marketing, Consulting, and Global Support Services leadership and teams)
Manage a team of deal experts and perform all people management activities for assigned associates (such as performance evaluations, career and development guidance, staffing, growth, administrative activities, and other people manager requirements as assigned)
Leverage Deal Management frameworks, professional knowledge and corporate policies, processes and systems to deliver deal components.
Requirements:
Minimum 8 Years Operational Experience and 2 Years Supervisory of managers, skilled specialists and established individual contributors
Bachelor’s degree in technical, financial, operational or related field
Knowledge of business management areas contributing to successful deal outcomes such as sales, deal desk, deal negotiations, sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements
Previous successful experience managing a deal desk or similar organization, team and associate level (people) management
Ability to manage individual associates and lead deal desk teams. individual associates and collaborating with peer leaders to achieve deal outcomes
Ability to manage at escalated levels of management and across stakeholder leader disciplines as appropriate to achieve an report outcomes as required
Excellent communication skills (written, verbal, presentation, negotiation and diplomacy) and ability to engage across all levels of management, teams and customers
Ability to manage, prioritize, make decisions and deliver multiple assignments with detail and precision while addressing ambiguity, changing conditions, and moving deadlines
Requires ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information
Willingness and availability to travel, including to customers on a per need basis
Fluent language skills in English, Spanish and/or Portuguese a plus.
The salary range for this position is $131,810.00 - $217,490.00. Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.
We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.
At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.
Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.