Shire Jobs

The Walla Walla Clinic offers the following benefits:

·          Insurances: Employees consistently working 30 or more hours per week are eligible for medical, dental, vision, hospital confinement, life, disability insurances after satisfying the waiting period.

·          Retirement: Voluntary contributions to the 401k and/or Roth plans after six-month waiting period. The Clinic matches up to 5% of eligible salary after one year of employment and a minimum 1,000 hours of service. A discretionary annual profit-sharing contribution is also available for eligible employees.

·          Time Off Benefit:

Paid Time Off (PTO): Full-time and part-time (part-time is prorated) employees will begin accruing upon hire date. Waiting period of 90 days. PTO amounts for 40-hour employees are 23 days (184 hours). Maximum annual carryover of 240 hours.

WA Paid Sick Leave: All employees accrue one hour of paid sick leave for every 40 hours worked. Waiting period of 90 days. Maximum rollover is 40 hours per year.

Extended Sick Time (EST): Full-time and part-time (part-time is prorated) employees will begin accruing upon hire date. Waiting period of 90 days.  EST hours may be used for illness or injury after an absence of three consecutive working days. WA Paid Sick Leave and/or PTO, if available, will be used during this waiting period. Maximum accumulation of 480 hours.

·          Bonuses: The Clinic typically offers an annual bonus based on hours worked.

Job Description (Applicants must apply online and include a resume for each position. Employees must complete a transfer form for each position)

Role and Responsibilities:

·         Greet patients in-person and on the phone. Ask clarifying questions to determine patient needs.  

·         Set up payment plans and help with other account related questions.

·         Assist patients to understand copays, coinsurance and deductibles.

·         Respond promptly to requests from patients or insurance plans and follow up as needed.

·         Professional communication both verbally and in writing with patients, co-workers, and physicians.

·         Protect confidentiality of all patient and Clinic financial and medical information.

·         Other duties as required by this role or assigned by the supervisor.

* *

Qualifications and Education Requirements:

·         High school diploma or equivalent preferred.

·         Friendly, courteous, professional behavior at all times. 

·         Provide excellent service to physicians, co-workers, and patients.

·         Ability to work well independently and as a team.

·         Ability to learn new computer programs.

* *

Supervisory Responsibilities: None

Physical Demands: Sitting, standing, reaching, lifting 5 pounds, typing, talking

Position Type/Expected Hours to work: Monday -- Friday 8 a.m. to 5 p.m.

Other Duties: As assign