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Job Description

Software Development Integration Laboratory - Operations Engineer

Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to the Sloan Engineering Center in Warren, MI, on a full-time basis (5 days each week).

As we advance towards our vision of ZERO Crashes, ZERO Emissions, ZERO Congestion, and VIRTUAL technology for the future, we are seeking a dedicated Operations Engineer to join our lab operations engineering team! In this role, you will contribute to this vision by supporting the development of cutting-edge electric and autonomous driving technologies.

The Role

The Software Development Integration Laboratory is seeking an Operations Engineer to deploy, operate, benchmark, and enhance the bench platform hardware and its associated operating environment for infotainment desktop benches used in integration and validation testing.

You will play a key part in maintaining advanced infotainment desktop test benches, which enable early integration and verification of software at the vehicle infotainment level. These test benches are integral to the General Motors Global Vehicle Development Process, helping to ensure the seamless deployment of innovative technologies.

The role also requires the use of full vehicle schematics and Interface Control Documents (ICD) to resolve wiring connection issues and ensure proper loading and switching for the communication and operation of all vehicle electronic modules.

What You’ll Do

• Design and implement automation solutions to improve operational workflows and reduce manual intervention.

• Manage the retrofitting and ongoing support of our benches and ensure our Integration test users are supported with a fully functional and maintained test property.

• Act as the spokesperson for the lab benches and take responsibility for the quality of these valuable test assets.

• Develop automation scripts to streamline operational activities, image PCs, and flash/debug ECUs on the benches.

• Respond to operational incidents by conducting root cause analysis and implementing corrective actions to prevent future occurrences.

• Provide prompt and effective support to address issues that impact bench performance or user experience.

• Maintain detailed documentation of operational procedures, configurations, and troubleshooting guidelines to ensure consistent and efficient bench operation.

• Collaborate with technicians to facilitate bench hardware requests and assist with setup and maintenance tasks.

• Procure parts and materials as needed for bench construction and future updates.

• Work closely with peers and technicians to ensure benches are built efficiently, accurately, and on schedule.

• Follow established bench build processes and provide status updates during peer reviews and program updates.

• Propose and investigate improvements in bench design and build processes to enhance efficiency, foster continuous improvement, and support automation initiatives.

• Support infotainment test engineers from a bench build and operational perspective to ensure timely completion of infotainment model integration.

• Coordinate with all stakeholders to ensure the bench is in a high-fidelity, testable state in preparation for physical vehicle builds.

• Schedule bench testing and resolve conflicts to maintain smooth testing operations.

• Support bench testing when required, maintaining bench readiness throughout its lifecycle and ensuring it is always test-ready. Escalate unresolved issues promptly to minimize delays.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in Engineering, Computer Science, or a related field

• 3+ years of automotive Test, Validation, Integration and/or Operations Engineering experience

• Experience with Vector test tools (VehicleSpy, CANalyzer)

• Experience on Vehicle Networking Protocols (CAN, LIN)

• Excellent electrical troubleshooting skills, with a hands-on approach to bench test property development and support

• Skilled in reading and interpreting vehicle electrical architecture schematics and Interface Control Documents (ICDs)

• Proficient in using and configuring both Microsoft and/or Linux operating systems

• Ability to manage multiple responsibilities simultaneously while maintaining quality and efficiency

• Results-driven individual with a strong sense of initiative and productivity

• Advanced analytical skills to address unusual and complex problem

What Will Give You a Competitive Edge (Preferred Qualifications)

• Strong understanding of General Motors' electrical architecture, wiring systems, and electronic modules

• Demonstrated experience in operations engineering, systems administration, or a similar technical role

• Experience with scripting languages such as Python, Perl, or Bash

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.