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Express Employment Professionals Consumer Clerical Support in Warsaw, Indiana

Job Title: Consumer Clerical Support

Location: Winona Lake, Indiana

Company: Express Employment Professionals

Job Type: Full-time, 1st Shift

Pay: $14.00 per hour + Commission

Job Summary: Express Employment Professionals is seeking a detail-oriented and motivated Consumer Clerical Support Agent to join our team. The ideal candidate will be responsible for providing administrative support, managing customer inquiries, and ensuring smooth office operations.

Key Responsibilities:

  • Handle inbound and outbound calls from customers

  • Manage customer accounts and records

  • Assist with billing and payment processing

  • Provide excellent customer service and handle customer inquiries

  • Maintain accurate records of customer interactions

  • Follow company policies and procedures for clerical support

  • Meet or exceed performance targets and call quotas

  • Work collaboratively with team members to achieve goals

  • Ensure compliance with company policies and regulations

Qualifications:

  • High school diploma or equivalent

  • Proven experience in a clerical or customer service role

  • Excellent communication and interpersonal skills

  • Ability to work independently and as part of a team

  • Strong organizational and time management skills

  • Ability to handle rejection and maintain a positive attitude

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

  • Ability to work in a fast-paced environment

How to Apply: Please contact Express Employment Professionals at:

  • Phone Number: (574) 267-6760

  • Email: sarah.stevens@expresspros.com

  • Website: Express Employment Professionals - Elkhart

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