Job Information
Citigroup Global Operations Sever Support - Level 2 Manager in Warsaw, Poland
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in ITIL, UNIX, Windows, Scripting as well as Leadership, problem solving, troubleshooting and communication
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Global Platform Support Level 2 Manager is responsible for overseeing the day-to-day operations, management, and support of the UNIX and Windows server environments. This role includes supervising a team of Level 2 system administrators, ensuring system reliability, security, and performance, and coordinating with other IT teams to support the overall IT infrastructure.
What you’ll do
Team Management : Lead and manage a team of Level 2 system administrators, providing guidance, training, and performance evaluations.
System Administration : Oversee the administration of UNIX (e.g., Linux, Solaris) and Windows servers, ensuring optimal performance, security, and reliability.
Incident and Problem Management : Manage and resolve escalated incidents and problems, ensuring timely resolution and minimal impact on business operations.
Maintenance and Upgrades : Plan and oversee system maintenance activities, including patch management, software updates, and hardware upgrades.
Monitoring and Reporting : Implement and maintain monitoring systems to track server performance, availability, and security; generate and review regular reports.
Security Management : Ensure servers are secure and comply with organizational
Vendor Management : Manage relationships with hardware and software vendors, including support contracts and service agreements.
Compliance : Ensure systems comply with relevant regulatory requirements and industry standards.
What we’ll need from you
Education : Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience :
Minimum 5 years of experience in UNIX and Windows system administration.
At least 2 years of experience in a managerial or supervisory role.
Technical Skills :
Proficiency in UNIX (Linux, Solaris) and Windows server environments.
Experience with system monitoring and management tools (e.g., Nagios, SolarWinds).
Knowledge of scripting languages (e.g., Bash, PowerShell).
Understanding of network protocols, storage solutions, and virtualization technologies.
Familiarity with configuration management tools (e.g., Ansible, Puppet, Chef).
Soft Skills :
Strong leadership and team management skills.
Excellent problem-solving and troubleshooting abilities.
Effective communication and interpersonal skills.
Ability to work under pressure and handle multiple tasks simultaneously.
What we can offer you
Are you an experienced, highly motivated professional seeking a challenging and fulfilling position in a forward thinking company? In this role you will work on projects using cutting edge technology while working in a dynamic and fast paced environment. Get ready to enhance your ability to multi-task and work in a diverse and highly collaborative atmosphere which will allow you to develop and implement key strategies for building a successful network globally.
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Job Family Group:
Technology
Job Family:
Infrastructure
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.