Job Information
Georgetown Univerisity Custodian Supervisor in Washington, District Of Columbia
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements
The Custodian Supervisor supervises custodial staff by directing building cleaning and related services. S/he ensures that custodial staff is scheduled and assigned to various buildings and/or areas, inspects work to ensure satisfactory performance, takes action to correct deficiencies, and takes necessary steps to meet special requirements or circumstances. This employee supervises staff but may also be required to perform tasks assigned to custodians when necessary. They also coordinate issues promptly and thoroughly with the manager of custodial services. Demonstrating a willingness to serve, additional duties include but are not limited to:
Work collaboratively and communicate effectively with building contacts, Community Directors, and Facilities Coordinators throughout their areas of responsibility, including planning and routinely scheduling customer meetings to ensure customer satisfaction.
Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution, serving as liaison with customers within areas assigned.
Maintain regular contact with staff, Director, and Residence Life and Housing Operations staffs to ensure that needs, requests, complaints, and problems are addressed, keeping employees informed of users’ concerns and plans.
Maintain contact with other Custodial Supervisors to notify and be notified of special requests or concerns and responses that need to be attended to during the evening, night, or day shift.
Direct custodial services for assigned areas and develop work schedules, coordinating workloads for the team for the purpose of ensuring efficient services.
Ensure staffing and work schedules meet requirements of a clean and safe living environment and academic environment for the building users, conducting meetings daily for the purpose of disseminating information to their team.
Complete formal, monthly inspections of staff assigned areas with cloud-based software system, reviewing the data monthly with employees and sharing/interpreting necessary data for actionable items, including necessary training for employees based on inspection data.
Routinely check and ensure maintenance of stock levels in closets and/or applicable supply rooms, ensuring maintenance of custodial equipment and service equipment as necessary.
Inspect and perform a daily checklist of scheduled cleaning done by all staff under supervision.
Manage all hiring of direct reports and participate in the selection of new employees, training, supervising, and evaluating custodial staff.
Train staff on a regular cycle in cleaning methods and techniques, equipment usage, chemical usage, and related aspects of custodial work.
Act as “essential” personnel, assessing, reporting, and advising Assistant Director and Facilities Management Director regarding the operational status of all campuses and centers during emergencies and extreme weather events.
Work Interactions
This position reports to the Assistant Director of Custodial Services and works along side a Night Operations Manager, a Athletic and Events Director, Events Supervisor, Day Custodial Supervisors, Evening Custodial Supervisors, two other Residential Custodial Supervisors and Weekend Custodial Supervisors. Reporting directly to this position are ten to fifteen custodians and one to two floor care specialists. The incumbent and staff work during the day shift hours to ensure buildings are maintained and emergencies are taken care of. The incumbent’s area of responsibility will cover 300,000 to 450,000 square feet of space. May be called upon to lead and/or participate in department and college wide committees. This position serves as a representative for the University Facilities department to the university community and visitors. The incumbent must act in a professional manner, carry proper identification and comply with University and department policies and procedures. The incumbent serves as a member of a team demonstrating a willingness to be flexible with personal and staff schedule to accommodate emergency situations such as staffing shortages and snow removal. This position will work a Sunday through Thursday work schedule.
Requirements and Qualifications
College degree preferred
One to four years of custodial experience
Required to have a valid District of Columbia, Maryland or Virginia driver’s license
Requires a basic knowledge of English including the ability to read, write and speak English with understanding
Ability to communicate effectively and professionally as well as to work as part of a team
Must have ability to act independently and exercise mature judgement with the capability to analyze relevant operational issues and identify solutions
Strong interpersonal and communication skills are required
Some plant operation maintenance experience is helpful
Has a demonstrable knowledge of the chemistry behind the cleaning process and keeps pace with the changing technology and its application
Some computer literacy helpful
Work Mode Designation
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode (https://hr.georgetown.edu/mode-of-work-designation) -of (https://hr.georgetown.edu/mode-of-work-designation) -workdesignation (https://hr.georgetown.edu/mode-of-work-designation) .
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$41,926.00 - $65,090.00
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .