Job Information
FANNIE MAE Executive Communications Manager (Hybrid) in Washington, District Of Columbia
Job Description As a valued leader on our team, you will develop and/or manage the design and coordination of internal communication strategies that help employees see their work in the mission and business strategy and understand the value of a Fannie Mae career.
In this role, you will use your excellent critical thinking and strategic mindset to guide associates, senior associates, and lead associates as they develop and execute impactful communications for the CEO and senior leadership. The role includes managing executive communications, such as company updates, quarterly earnings, and crisis communications. The manager ensures effective and timely communication to employees, ensuring alignment with Fannie Mae’s mission, vision, and values.
THE IMPACT YOU WILL MAKE
As a manager on the Internal Communications team, you will have the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
Lead a team responsible for developing CEO and senior executive communications to articulate Fannie Mae’s vision for the future of housing.
Manage and deliver internal communications using a variety of channels and tactics to reach employees across the enterprise.
Develop and implement crisis communication plans.
Collaborate with other departments to ensure consistent messaging and branding across all communications.
Support a culture of open communication and two-way dialogue between employees and leadership.
Provide regular feedback to senior leadership on communication effectiveness, offering data-driven recommendations for continuous improvement.
Maintain strong business partner relationships across all divisions and within the Marketing and ; Communications department.
Collaborate with teams throughout the Marketing and ; Communications department and cross-functionally to develop and implement integrated, effective communications.
Set team objectives based on the overall Internal Communications strategy for creating, implementing, and overseeing communications programs.
Communications team to achieve performance goals.
Identify and support career development opportunities for direct reports.
Provide frequent, informal feedback to direct team members to aid in career growth and development and create trust.
Monitor workload of direct reports and balance resources across the team.
Qualifications THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
6+ years of related experience in an internal or external communications role.
Bachelor’s degree or equivalent practical experience. Area(s) of study preferred: communications, public affairs, journalism.
Prior experience developing strategic communications plans with senior leaders and demonstrating expertise in influencing business strategies and ensuring alignment and impact of the strategic communication plan.
Previous managerial experience leading and coaching direct reports.
Adept at managing project plans, resources, and people to ensure successful project completion.
Demonstrated agility and resiliency to respond to business needs.
Big picture thinking and guidance to determine both where and how communications and plans fit into the enterprise landscape.
Desired Experience
Strong project management skills, with the ability to manage multiple complex projects and priorities at once.
Excellent written and verbal communication skills, with a focus on clarity and concision.
Ability to handle sensitive information with discretion and maintain confidentiality.
Excellent stakeholder management skills, with the ability to build effective relationships across a range of internal partners.
Ability to work effectively under pressure, including crisis communications management.
Strong attention to detail.
Ability to create engaging, effective employee communications.
Understanding of internal communications channels, including email, intranet, town hall meetings, and other tactics.
Understanding of how to measure communications effectiveness and use data to make recommendations for continuous improvement.
Ability and willingness to work outside traditional business hours.
Experience using Google Analytics or other metrics tracking programs
Experience using SharePoint content management, Salesforce Marketing Cloud, Adobe Workfront a plus
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.