Job Information
Amazon Head of Business Governance, GSO - Field Tech Operations (FTO) in Washington, District Of Columbia
Description
Do you want to help build and optimize one of the most strategic organizations at AWS?
Are you excited to help field teams overcome complex challenges and make transformational impact to businesses?
The Global Sales Operations (GSO) team is looking for a Sales Operations leader to scale the Business Governance team – owning the definition, build, launch and optimization of the mechanisms that are needed to run the business referred to as the rhythm of the business. Your team will work closely with senior regional and world-wide leadership to support the strategic evolution of the business governance function, including programmatically executing the GSO monthly, and quarterly business reviews. Your team will also be responsible for coordinating and planning activities, initiatives and mechanisms that set and measure business goals and performance based on pre-determined metrics and key process indicators (KPIs).
Your team will own operational cadences, business reviews, reporting/dashboards and help dive efficiencies while accelerating mechanism adoption and continuous improvement. Partnering with the cross-functional stakeholders and leaders, you and your team will define, plan and execute strategic priorities, identify metrics to measure the performance of the organization and drive predicable cadences and mechanisms – for operations, strategic planning and delivery, goals setting and business reviews.
Key job responsibilities
• Own the definition, build, development and launch of key mechanisms designed to help govern the business and other cross-regional and cross-functional capabilities that uplift and embed best practice, efficiencies and acceleration mechanisms for scalability.
• Own operational business governance cadences such as the weekly, monthly and quarterly business reviews, standard and ad hoc reporting as well as identify other efficiencies and acceleration mechanisms needed to improve business performance.
• Own driving the execution and reporting of the operational KPIs, Goals and Metrics for allocated areas
GSO2024
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Austin, TX, USA | Boston, MA, USA | Chicago, IL, USA | Denver, CO, USA | Los Angeles, CA, USA | New York, NY, USA | Seattle, WA, USA | Washington, DC, USA
Basic Qualifications
10+ years of sales operations or equivalent experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.