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Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Monitoring and Incident Response Team (MIRT) Analyst to join our team in Washington, DC. This position supports a 24/7/365 service center. You will have the option of three different shifts (1st, 2nd, and 3rd).

Responsibilities include but are not limited to:

• Knowledge and experience with information network security equipment.

• Understanding of information network threats such as computer viruses.

• Tests and operates firewalls, intrusion detection systems, enterprise anti-virus systems and software deployment tools.

• Safeguards the network against unauthorized infiltration, modification, destruction or disclosure.

• May research, evaluate, test, recommends communicate and implement new security software or devices.

• Implements, enforces, communicates and develops security policies or plans for data, software applications, hardware, and telecommunications.

• Provides information to management regarding the negative impact caused by theft, destruction, alteration or denial of access to information.

• Provides recommendations on information assurance engineering standards, implementation dependencies, and changing information assurance related technologies.

• Detect incidents using monitoring tools, create incident tickets using customer incident management resources, coordinate the incident resolution effort across internal and external support teams and third-party vendors, and assist with drafting AARs;

• Review ServiceNow infrastructure category tickets daily to ensure categorization, prioritization, and ticket documentation;

• Perform hourly health checks on key systems and resources to include Zscaler and AnyConnect remote access solutions;

• Review and manage network infrastructure MACDs to include coordinating outage windows and addressing proxy certificate alerts;

• Perform resource and infrastructure monitoring to include monitoring tool configuration, tuning to consistently achieve monitoring KPIs, and incident detection and escalation;

• Create various daily, weekly, monthly, and ad hoc monitoring and incident management reports;

• Draft and management monitoring and incident management SOPs.

Minimum Qualifications:

• A bachelor’s degree in a Mathematics, Telecommunications, Electrical Engineering, Computer Engineering, Computer Science, or a related field of study

• A minimum of two (2) years of related experience -OR- a minimum of (6) six years of experience along with a Systems Administrator or Network certification in lieu of a degree

• Demonstrated experience performing monitoring and incident management in a large enterprise environment

• Demonstrated experience configuring and tuning infrastructure and application monitoring tools

Preferred Qualifications:

• Proficient with ServiceNow

Clearance Requirements:

• Must be a U.S. citizen

• Must be able to obtain a Public Trust

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time

• Must be able to communicate, converse, and exchange information with peers and senior personnel

• Constantly operates a computer and other office productivity machinery, such as a computer

• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.