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Office of the Secretary of Transportation Program Analyst (Open to both U.S. Citizens and Federal Employees) in Washington, District Of Columbia

Summary This position is located in the Office of the Secretary (OST), Departmental Office of Human Resources Management, Office of Innovation and Engagement (OIE). The Office of Innovation and Engagement (OIE) mission is to enhance employee engagement and inspire innovation across the Department of Transportation by cultivating partnerships, leveraging expertise, and offering services tailored to meet specific needs. Responsibilities The Program Analyst: Conducts organizational assessments to provide Operating Administrations with an objective report on the current state of the organization and recommends strategies to address workplace environment concerns and/or issues, creates forums for sharing best practices where workplace innovation and engagement was improved, and provides performance consultation to enhance effectiveness. Providesinformation to multiple audiences through clear dissemination of information and ideas; actively listens to others and demonstrates understanding of their comments and/or questions Creates a forum and communications support for sharing best practices where workplace innovation and engagement was improved, consults on efforts and events that combine innovation and employee engagement support. Ideal Candidate:Office of Innovation and Engagement (OIE) is looking for a motivated, experienced candidate with strong organizational development and communication skills, customer service capability, and project management skills who is knowledgeable on employee engagement practices. Requirements Conditions of Employment You must be a U.S.Citizen and eligible for consideration. You must meet specialized experience to qualify. Required documents must be submitted by the closing date. Submit application and resume online by 11:59 PM EST on the closing date. CONDITIONS OF EMPLOYMENT: SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed). TIME-IN-GRADE:Federal applicants must have served 52 weeks at the next lower gradein the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed). Qualifications To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration.To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include: Experience carrying out employee engagement experiences such as conducting: organizational assessments, employee viewpoint survey analysis and action planning support, survey development, design and analysis, meeting facilitation, and brainstorming sessions. Experience creating, producing, distributing, and interpreting surveys using tools such as Survey Monkey or MS Forms. To qualify for the Grade 14, in addition to the GS-13 experience above, you must also have at least one year of experience equal or equivalent to the GS-13, it must include: Experience conducting organizational employee assessments and recommending strategies to address workplace environment concerns and/or issues. Experience leading projects to improve operations and achieve organizational effectiveness and efficiency. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Communications and Media - Knowledge of the production, communication and dissemination of information and ideas to inform via written, oral, and visual media. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.For additional information about applying to Federal positions, please click on the following link: applicants must meet all qualification requirements by the closing date of this announcement. Education Additional Information PLEASE NOTE:This is nota Bargainingunit position. COVID VACCINATION: If selected, you will be required to provide information regarding your COVID-19 vaccination status for the purposes of implementing workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.