Job Information
Hilton Rooms Manager - Front Office - Waldorf Astoria Washington DC in Washington, District Of Columbia
Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as the Rooms Manager !
The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welcome. With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this isthe new home for Washington, D.C.’s most consequential events, groundbreaking meetings, and unforgettable experiences.
In this role, you will be responsible for directing and administering Front Office operations.
The ideal candidate will have 2 years of management experience and previous hotel front desk experience. Luxury experience is preferred, and full availability is required.
Want to learn more? Hotel Website (https://www.hilton.com/en/hotels/dcawawa-waldorf-astoria-washington-dc/),Facebook (https://www.facebook.com/WaldorfAstoriaDC),Instagram (https://www.instagram.com/waldorfastoriadc/)
As a Rooms Manager, you will be responsible for overseeing key guest contact departments and their department heads, managers and team members. Specifically, this includes but is not limited to:
- Direct the activities of key guest contact departments and provides instruction to department managers.
- Oversee rooms' related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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Job: Guest Services, Operations, and Front Office
Title: Rooms Manager - Front Office - Waldorf Astoria Washington DC
Location: null
Requisition ID: HOT0AGMB
EOE/AA/Disabled/Veterans