Job Information
ManpowerGroup OCM Lead in Washington, District Of Columbia
Our client is seeking a Salesforce Change Management Lead to join their team. This is a W2 contract and will be 100% remote. This will also require the ability to obtain a public trust security clearance (must be a US citizen).
Job Title: Salesforce Change Management Lead
Location: Remote
Pay Range: $85-$92/hr
What’s the Job?
The Operational Change Management (OCM) Lead works with change practitioners to help end-users effectively use Salesforce tools.
The lead is responsible for developing and executing a Change Management Strategy tailored to client needs.
This includes creating training and learning opportunities through live webinars, in-person session, and professional development programs such as "Champions" programs.
The OCM Lead will also create detailed application user guides, as well as other communication materials such as SOPs, FAQs, etc.
This role is essential for making sure users get the most out of Salesforce tools that have been implemented in the customer's environment, since the OCM Lead will be on the front lines with users - they are there to answer questions, as well as collect and analyze user feedback on current and future system functionality to inform the product roadmap, better understand the needs of the user base, and identify potential pain points that can be improved through system enhancements or improved change management.
It is a must the OCM lead has effective presentation skills with a high degree of comfort with both large and small audiences (Senior Executives and IT management).
What’s Needed?
Project Management experience
Salesforce experience
Change management experience
Training needs analysis experience
Must be able to obtain a public trust clearance (must be a US citizen)
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.