Job Information
Randstad US business customer service representative in waterbury, Connecticut
business customer service representative.
waterbury , connecticut
posted april 11, 2024
job details
summary
$18 - $20 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4512098
job details
Are you ready to join a dynamic team in the heart of Waterbury, CT, with one of Randstad's esteemed clients? We are currently seeking a Customer Service Representative to provide exceptional support in the manufacturing industry, particularly in the medical and industrial sectors. Randstad's Client specializes in comprehensive project support for startups and OEMs, focusing on contract manufacturing services. With a global presence, our client caters to original equipment manufacturers (OEMs) by offering solutions to support their manufacturing needs. Requirements:
2+ years of experience in order entry using ERP/CRM systems.
Proficiency in Microsoft Office Suite, particularly Excel.
Excellent communication skills and attention to detail.
Ability to thrive in a collaborative, low-key environment.
Experience in the medical field or B2B sales is a plus.
Our Client and become part of a culture that values excellence, teamwork, and continuous improvement. Apply today to kickstart your career in contract manufacturing customer service!
salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5:30 PM
education: High School
Responsibilities
Retrieving purchase orders (POs), entering them accurately, and following up with customers.
Managing made-to-order processes with high attention to detail.
Upholding top-notch quality standards in all aspects of customer service.
Utilizing ERP/CRM systems to enter orders and update information.
Proficiency in Excel for managing spreadsheets and data.
Communicating professionally with customers regarding order timelines and any discrepancies.
Collaborating with internal departments such as Planning, Engineering, and Shipping/Receiving to ensure seamless order processing.
Maintaining a relaxed yet focused work environment that values problem-solving and teamwork.
The essential functions of this role include:
- working in a smoke free environment
Skills
ERP (2 years of experience is required)
Basic Computer Skills
Call Center Support
CUSTOMER ORDERS/SALES
B2B Business to Business (2 years of experience is required)
Follow-up
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
NM
nicole miller
- nicole.e.miller@randstadusa.com