Shire Jobs

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1191861

Overview

The Agency of Digital Services\' IT Team supporting the Agency of Human Services is currently seeking an Information Technology Manager I to join our team. In this role, you\'ll have the opportunity to manage a variety of different systems and projects.

\ We\'re ideally looking for candidates that have experience leading and implementing large scale technology projects for business applications, such as CRMs, but this is not a requirement.

Duties of this position include:

• Manages information technology activities and systems for the Department of Vermont Health Access (DVHA). Primary focus will be for the Integrated Eligibility & Enrollment (IE&E) program for DVHA, as well as general IT support for the department.
• Acts as a technical lead on assigned projects and systems. In this role maintains and enforces best practices from a technical perspective for systems, applications, and infrastructure. Also enforces best practices on all aspects and phases of project management including but not limited to solution design, requirement gathering, risk management, quality assurance, release management, operational readiness, and budgetary forecasting.
• Communicates to non-technical stakeholders how critical business functions rely on technical processes for assigned projects and systems. This includes how these functions flow through different system processes, technical manual tasks, and integrations with external systems.
• Designs, documents, and reviews technical documentation on assigned systems and projects for use in Maintenance & Operations and in future planning.
• Develops requests for proposals for departmental review and approval, enters into contracts with vendors, and monitors vendor performance through contract deliverables.
• Collaborates with senior management, internal stakeholders, and external stakeholders to define procedures, develop system strategies, and resolve issues.
• Reports regularly to the IE&E Program Manager on project progress, issues, risks and escalates issues as needed.
• Performs related duties as required.

This position will work out of the Waterbury offices, but once training is complete, and with agreement of supervisor, a telework agreement for hybrid office and remote work option is available. This position requires the candidate either live in Vermont or provides a timeline to relocate to Vermont prior to position start date.

Environmental Factors

Work is performed in a standard office setting. Some travel may be required for which private means of transportation should be available. Work outside of regular work schedule may be anticipated.