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Job Information
L3Harris Technical Training Specialist in Waterdown, Ontario
Technical Trainer Specialist
L3HARRIS WESCAM Division
Waterdown, Ontario
About L3HARRIS WESCAM
As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.
About the Role
Develops, organizes and delivers technical training programs and related materials in support of customers and/or company employees. Works with customer and functional organizations to establish course content and objectives. Prepares lesson plans from engineering documentation, field service requirements or software documentation. Ensures course material reflects current product features. Instructs participants in both classroom lectures and laboratory sessions. Follows up to determine applicability of course material.
Primary Responsibilities
Deliver system operation and maintenance courses at the organizational, basic and advanced level to Customers world-wide
Deliver system train the trainer at the basic & advanced intermediate maintenance level to service centers and self-maintainer customers
SME resource for the training team for technical knowledge transfer for the Intermediate Maintenance Basic and Advance level maintenance level
Design, develop, and implement operator and integrated system level technical operations and maintenance training courses for WESCAM customers and internal personnel.
Serves as a member of specialized technical support staff to provide input, direction and training to Field Service Engineers and Customers
Assist in the development of best practices for troubleshooting of operator and integrated systems.
Assist in the commission integrated systems platforms for customer installations / demos / tradeshows.
Design and review course assessments / evaluations, validations, and creative feedback improvement for continued success
Support Technical Publications and Logistics Engineering efforts as required.
Proactively interface with ILS disciplines, Engineering, Field Service and other WESCAM organizations as required
Support the validation of Service Procedures, as a part of New Product Introductions (NPI)
Review of Technical Publications and Training materials, as required
Travel internationally 30-50% of the time
Required Capabilities
Ability to manage projects or processes with general oversight.
Excellent communicator within and outside of own function to gain cooperation on operational processes, practices, and procedures.
Must have professional instructional skills
Outstanding organizational capabilities
Independent and pro-active work habits
Technical background (preferably maintenance oriented), in electronics, electro-mechanical, electro-optical and video technology
Extensive experience working with integrated systems in an engineering \ maintenance capacity
Must be able to travel extensively to US, and overseas
Must have the ability to obtain a security clearance
Desired Education and Experiences
Requires proficient knowledge of job area.
May have practical knowledge of project management.
Bachelor’s Degree and minimum 4 years of prior relevant experience.
Graduate Degree and a minimum of 2 years of prior related experience.
In lieu of a degree, minimum of 8 years of prior related experience.
A professional Trainer’s certificate or equivalent experience
Familiarity with Government training standards, training related MIL-STDs, and UK-MoD Government specifications is desirable
Experience in developing technical training courses
Familiarity of E-Learning principles and technologies
Multi-lingual is an asset
Experience designing and building systems consoles / mission equipment platforms is an asset
Systems integration experience in an aerospace/ land/ maritime vehicle industry is an asset
Experience in the maintenance and repair of integrated systems is an asset
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.