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UnityPoint Health Medical Administrative Assistant - 6 Months Contract in Waterloo, Iowa

Open to Medical Assistant or Administrative Assistant.

6 months contract.

Under the direction of a health care provider, the Medical Assistant, is responsible for the delivery of patient care that promotes the safety and well-being of our patients.

Clinical Excellence/Patient Care

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.

  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.

  • May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.

  • May be required to perform testing including BAT, drug screening, spirometry, or audiometric testing

  • Administer ordered medical treatments and/or vaccines.

  • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-9 coding.

  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.

  • Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

  • Practices and reflects knowledge of IPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Provide information to appropriate regulatory agencies, (i.e. health department).

Development and Patient Education

  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.

  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

  • Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.

  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.

  • Maintain regular and consistent attendance at work.

  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.


  • High school diploma required if work is performed in a complex CLIA lab.

  • Completion of a Medical Assistant Program

  • CMA preferred


  • Computer data entry experience.

  • Previous clinical experience in a medical office preferred.


  • Writes, reads, comprehends and speaks fluent English.

  • Multicultural sensitivity.

  • Microsoft Office – basic computer skills.

  • Customer/patient focused.

  • Critical thinking skills using independent judgment in making decisions.

  • Strong interpersonal skills.

  • Strong verbal and written communication skills.

  • Ability to work as a team member.

  • Ability to understand and apply guidelines, policies and procedures.

Requisition ID: 2021-98421

Street: 3500 E Donald St

Name: 9070 UnityPoint at Work Affiliate

Name: John Deere On-Site- WL

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 6am - 2:30pm

External Company Name: UnityPoint Health

External Company URL: