Shire Jobs

JOB REQUIREMENTS: ProHealth Medical Group is seeking a dynamic and experienced Clinic Operations Manager to lead the day-to-day operations of our Pewaukee clinic. This role is crucial in ensuring that patient care is prioritized and that our staff are empowered to deliver exceptional service. As a key leader, the Manager will drive operational excellence, foster innovation, and inspire staff to continually improve and meet the needs of both patients and employees. Key Responsibilities: Operational Leadership: Evaluate processes, services, and team performance within the clinic. Identify opportunities for improvement and take action by leveraging data and research to implement necessary changes. Change Management: Guide staff through organizational changes with clear communication and effective change management strategies. Innovation & Efficiency: Use financial, departmental, and external resources to create efficiencies and drive innovation in clinic operations. Patient Relations: Address and resolve patient complaints in a timely and effective manner. Staff Development & Relationship Building: Build strong, effective relationships with team members, providing real-time feedback and supporting their professional growth. Engage in meaningful conversations to build common ground and uphold ProHealth Care\'s values. HR Leadership: Lead hiring, orientation, training, mentoring, and coaching for direct reports. Ensure compliance with HR policies and model the ProHealth Care Behavior Expectations. Performance Management: Develop and track performance metrics that align with PHMG strategies. Monitor clinic performance daily, weekly, and monthly, adjusting plans as necessary to meet financial and operational goals. Revenue & Expense Management: Oversee clinic revenue, expenses, staff and provider engagement, clinical quality, safety, and patient satisfaction. Make necessary adjustments to stay on target. Data Analysis: Provide regular performance analysis through scorecards and other metrics to physicians and staff to drive continuous improvement. Regulatory Compliance: Ensure clinic operations comply with all Federal and State regulatory requirements. What You Will Need: High school diploma or equivalent; Bachelors Degree preferred Minimum of 2 years of healthcare leadership experience Demonstrated ability to lead teams and manage clinic operations About Us: ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/728AB9577FCE48E9