Job Information
Lumos Telephone LLC INSIDE SALES REP in Waynesboro, Virginia
INSIDE SALES REP
* *
Virginia, USA * Virtual
Req #1798
Friday, September 6, 2024
Company Overview:
We're Lumos, a provider of 100% Fiber Optic Internet, Total-Home Wi-Fi,
voice and streaming services across North Carolina, South Carolina and Virginia.
We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That's why we're building a 100% Fiber Optic network from the ground up for families, small businesses and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things - the future. Because whatever the future holds, we make it faster.
Learn more at
Lumos | High-Speed Fiber Internet Provider in NC, VA and SC (lumosfiber.com)
.
The Position:
The Inside Sales Representative will sell Broadband, Voice, TV and any features to residential accounts via inbound/outbound calling. Team members are expected to provide unparalleled customer service by answering customer inquiries, promoting and selling products and services. Responsible for follow-up, closing sales, building and maintaining internal and external customer relationships, making outbound calls on a regular basis. Maintain a strong understanding of all residential offerings from Lumos Networks. Data entry, customer management and systems access/usage required daily.
Duties and Responsibilities:
- Sell DSL, Fiber, Voice, and Video to residential accounts via inbound or outbound calls, chats, emails, and leads while meeting monthly, quarterly, yearly sales targets.
- Follow up with CLEC and ILEC orders. Upsell residential accounts when applicable.
Stay up-to-date with competitive products, new or changes to methods and procedures, and new promotions.
Continuous training on selling, customer service and technical skills.
- Manual sales, call, and referral tracking.
Qualifications:
Education:
BS or BA in Business Administration or Marketing preferred.
- Experience: Two to three years of sales or customer service experience. Knowledge and understanding of telecommunications industry and related products preferred. Proficient in Microsoft Office.
- Key Competencies: Must have excellent oral, selling and listening skills.
Lumos Extras:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off and 12 Paid Holidays / Personal Days.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life's challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Other details
- Job Family Sales
- Pay Type Hourly
Apply Now
- Virginia, USA
- Virtual
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