Job Information
Evident Scientific Sr. Application Engineer in Webster, Texas
Sr. Application Engineer
Job ID #: 1649
Company: Evident
Posting Date: Apr 24, 2024
Working Location: TEXAS, WEBSTER; Texas, Houston
Are you looking for a company that cares about people’s lives and health, including yours? At EVIDENT, we help make people’s lives healthier, safer and more fulfilling, every day.
Let’s inspire healthier lives, together.
Job Description
The Sr. Application Engineer provides high level of technical sales support and product support to sales representative and for customers in all phases of the sales process. In addition to supporting the sales team and customers, the Sr. Application Engineer will assist product management by providing technical and market intelligence during all phases of the product life.
Job Duties
High level resource to the Sales force with advanced non-destructive testing (NDT) equipment and methods (Ultrasound Phased Array and Eddy Current).
As Sr. Engineer handle the most complex issues/applications and serve as an escalation resource of difficult problems for Applications Engineers Scientists and Technical Support Specialists.
Assist in mentoring junior engineers and technical support specialists.
Work on in-house applications and write feasibility studies.
Travel to customer sites for troubleshooting demonstration evaluation and testing of specific parts/applications.
Develop and provide training (internal and/or external) on systems and advanced products.
Can include up to 3-5 days of on-site support involving systems products and customer specific applications.
Write technical specifications during the proposal process.
Author and present technical papers at major conferences, tradeshows or online (videos and webinars)
Field customer calls and help diagnose and troubleshoot problems over phone and via video calls.
Travel throughout USA with occasional travel to Latin America and Canada.
Job Requirements
Education:
- BS degree in Electronics Physics or other applicable technical field is required OR equivalent experience.
Experience:
8+ years of experience in non-destructive testing (NDT) 8+ years of experience with customer support
Experience in computer applications that may include remote control of customer's computer to initiate support.
Skills:
High degree of computer proficiency
A quick learner for both hardware and software use and functionality.
Must have excellent verbal and communications skills.
Must have logical troubleshooting abilities.
Must be able to function well both in a group and as an individual contributor.
Must have a strong commitment to teamwork.
Has the ability to assist and mentor more junior employees.
Must be able to visualize problems and effectively communicate complex tasks.
Other Considerations (travel/hours availability, etc.):
- Travel required.
We realize work isn’t just a job to you.
It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.
EVIDENT is passionate about the solutions it creates for the life sciences and industrial equipment industries. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world. Today, EVIDENT’s solutions range from industrial microscopes and videoscopes to nondestructive testing technology and x-ray analyzers. These products are widely used for quality control, inspection, and measurement applications. Serving customers in fields such as manufacturing, maintenance, and environment and natural resources, EVIDENT’s technology contributes to the quality of products and adds to the safety of industrial infrastructure and facilities. For more information, Click Here (http://www.olympus-ims.com) .
It is the policy of EVIDENT to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || United States (US) || Texas (US-TX) || Webster ||