Job Information
S & S Employment Partners Clinical Documentation Coordinator in West Des Moines, Iowa
Our client is seeking a Clinical Documentation Coordinator / CSR to provide excellent customer service to internal and external customers.
You will earn up to $25.00 per hour, based on your experience. You will work onsite Monday-Friday 8:00am to 5:00pm.
Some of your responsibilities as Clinical Documentation Coordinator / CSR will include preparing, processing, and organizing medical records as well as:
- Collaborating with supervisor and internal departments
- Answering phones and disbursing calls
- Providing account status updates
- Resolving customer requests in a timely manner
- Escalating complaints
- Obtaining a large number of clinical records from physicians offices
- Proving compliance for the products offered
- Identifying and rectifying issues
- Maintaining confidentiality
- Initiating and completing clinical documentation requests timely
- Working with patients and physician offices
- Reviewing clinical notes to meet requirements
- Requesting addendums for clinical notes that do not meet guidelines
- Attending team and staff meetings
- Attending additional training and performing research to stay current on best practices
- Adhering to standards of business conduct and compliance
- Other duties as assigned
To qualify for this Clinical Documentation Coordinator / CSR, you must have:
- Clinical records or medical setting background such as a LPN
- Excellent communication skills (verbal and written)
- Excellent customer service mindset
- Knowledge of customer service principles and practices
- Strong attention to details
- Strong organizational skills
- Time management skills
- Ability to multi-task
If you are dependable with the ability to work independently, then please submit your resume for immediate and confidential consideration.
We are an Equal Opportunity Employer