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Randstad US Inbound Call Center Rep in West Des Moines, Iowa

Inbound Call Center Rep

job details:

  • location:West Des Moines, IA

  • salary:$15 - $16 per hour

  • date posted:Monday, September 13, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:AB_3749781

  • questions:theresa.boat@randstadusa.com515-318-6892

job description

Inbound Call Center Rep

Are you looking for the next steps in your career? Take that first one by applying to be a Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a call center or experience in a related position. If you are interested, apply here or send your resume to theresa.boat@randstadusa.com!

Responsibilities

  • Processing routine to complex transactions on-line

  • Researching and resolving routine to moderately complex problems and inquiries

  • Referring difficult problems to more senior representatives

  • Duties may also include: account maintenance, report generation, and project work.

  • Offering or recommending products based on customer needs Inbound and outbound calls

Skills

  • Call Center Support (1 year of experience is preferred)

  • Telephone Etiquette

  • Basic Computer Skills

  • Interpersonal Sensitivity

Education

  • High School

Qualifications

  • Years of experience: 1 year poreferred

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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