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Novo Nordisk Engineer- Manufacturing Systems in West Lebanon, New Hampshire

About the Department

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications. It’s not your average production site – it’s a tight-knit, supportive community working together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything we do. We’re looking for individuals who are self-starters with a strong work ethic to join our team. At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?

The Position

Responsible for PAS-X, the site manufacturing execution system (MES). Develops, qualifies, and maintains electronic batch records and interfaces between equipment, materials management systems and production equipment. Serves as system Subject Matter Expert (SME) for all system upgrades, changes and development of new records. Responsible for ensuring day-to-day reliable & consistent operation of PAS-X manufacturing execution system. Improve reliability of the PAS-X manufacturing execution system to meet current & projected customer, business & regulatory requirements through the People Focus, Equipment Focus and as Standards "Gatekeeper".


According to the organizational chart.

Essential Functions

  • Subject matter specialist for PAS-X application

  • Responsible for generation and validation of new master batch records in PAS-X

  • Act as a point of contact for site and liaison with Denmark MES team for incident management and resolution

  • Train local users in system functionality and issue escalation process

  • Plan, coordinate and implement upgrades on hardware and application, in conjunction with IT, MFG and DK MES

  • Source vendors and create project plans for system improvements and maintenance

  • Act as a liaison with MFG, IT and DK MES ensuring application understanding & managing continuous improvement initiatives

  • Present initiatives & information accurately & explain industry jargon in a clear manner for end users

  • Support the identification of application requirements through relationship building & effective stakeholder management

  • Gather information about stakeholders’ needs/process gaps & develop/implement action plans that support the production goals

  • Provide input to product feature enhancements & process improvements

  • Provide resolutions to system related issues & discrepancies

  • Coordinate & oversee software upgrades & releases to applicable systems

  • Advise colleagues & stakeholders in relevant areas

  • Schedule & execute plans in coordination with manufacturing schedules

  • Maintain process application standards, specifications & maintenance plans

  • Own personal development & drive to understand the site process control system as it interfaces with PAS-X

  • Support audits & inspections as SME for PAS-X application

  • Utilize the appropriate cLEAN® tools within the main areas of Systematic Problem Solving, process improvement and project management

  • Operate in compliance and with a Quality Mindset that focuses on risk management & mitigation

  • Implement effective Change Management

  • Support Corporate, OFP, local IT & local stakeholder initiatives & projects

  • Other duties as assigned

  • Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes

  • Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others

    Physical Requirements

    0-10% overnight travel required. The ability to climb. stoop, kneel, crouch, crawl, reach, stand, and walk. The ability to push, pull, lift, finger, feel, and grasp. The ability to speak, listen, and understand verbal and written communication. Repetition including substantial movement of wrists, hands, and or fingers. Lifting up to 33lbs/15kg of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual acuity to perform close activities such as: reading, writing, and analyzing; and visual inspection. The working environment includes a variety of physical conditions including noise, inside and outside conditions, working in narrow aisles, and temperature changes; atmospheric conditions including odors, fumes, and dust. Local and International Travel: 0-10%.


  • Education and Certifications

  • BA/BS in IT/Engineering/related field or equivalent combination of education & experience

  • Work Experience

  • Minimum of two (2) years of IT or engineering experience in process-based manufacturing, and/or packaging system

  • Knowledge, Skills, and Abilities

  • Knowledgeable in the following applications or technologies: MES Systems, PAS-X, PLC, SCADA

  • Proven expertise, (e.g. project management) in planning/organization & project execution, follow-up & completion

  • Builds strong working relationships

  • Demonstrated ability to lead task & project teams in a changing work environment

  • Actively participates in team activities, supports ideas/actions of others & uses appreciative feedback style to coach others in how to “make their idea even better.”

  • Quickly flexes to changes in responsibilities & business needs with grace & ease

  • Demonstrates appreciative feedback style. Appreciates other team members & their contributions toward assuring the process team wins

  • Understands who the customer (internal/external) is, understands the customers’ requirements, prioritizes work & develops processes that support the customers’ needs

  • Demonstrates a disciplined approach to problem solving that is based on data & facts

    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.