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Delaware North Catering Sales Coordinator, Southland Casino in West Memphis, Arkansas

The Opportunity

Delaware North Gaming is hiring for a full-time or part-time Catering Sales Coordinator to join our team at Southland Casino in West Memphis, Arkansas. As a Catering Sales Coordinator, you will partner with clients and catering teams to create and execute group events for our guests at the Southland Casino.

This position will be for Catering, Restaurant and Hotel coordination and administrative duties of Food and Beverage department.

Minimum pay rate: $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay

  • Employee assistance program

  • Training and development opportunities

  • Employee discounts

  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

  • Respond to catering leads, draft, detail, and distribute event orders and changes, handle all third-party rentals for groups and manage deposit schedules for booked events.

  • Assist with the initial lead response, sending menus, standard event details, and photos of the hotel, record keeping, and inventory management.

  • Manage inventory and generate merged documents such as proposals, contracts, and detail for manager review.

  • Assist with posting banquet revenue, review banquet checks for accuracy, and assistthe International Sales Manager with property site visits.

  • Work closely with other departments to coordinate details, special requests, VIP packages, and promotions.

  • Answer telephone calls and handle inquiries professionally and perform any other reasonable duties as required by the International Sales Manager, Revenue Manager, General Manager, and Food and Beverage Banquet Team.

Qualifications

  • Ability to work event hours including some holidays, weekends, and evenings.

  • Proficient with Microsoft Office Products including Word and Excel; experience with hotel property management systems a plus.

  • Minimum of 1 year of sales or administrative or coordinator experience required, preferably in a hotel capacity.

  • Excellent written and oral communication skills, strong interpersonal and attention to detail skills, and the ability to work in a team-oriented environment.

  • Some college: previous hotel or restaurant customer service experience preferred.

Who We Are

Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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