Job Information
Charles Schwab Director, Enterprise Risk Manager- Training and Enablement (PL) in Westlake, Texas
Your opportunity
Your Opportunity
The EORM Strategy and Operations Team drives strategy, change, structure and discipline to EORM’s operational activities, with a focus on driving scale and simplicity across the EORM organization. A key part of this work is the leadership of the comprehensive risk management training and education programs, and leadership of implementation support for corporate policies and standards which drives a strong risk culture and protects our clients.
What you are good at:
We are looking for a Director to lead our policy implementation and risk and regulatory training teams to drive a culture of high engagement and inclusion in EORM. This is a People Leader role that will manage a team of approximately five employees and will report to the EORM Director of Strategy and Operations.
Key responsibilities include:
Designing and executing the 2LOD risk-based annual learning plan that adheres to regulatory requirements and expectations for 2LOD Trainings in coordination with CRM learning professionals and the CRM Leadership Team
Leading a team responsible for the execution of the training programs and development of educational resources and the Change Initiative Operating Model (predominantly changes driven by from corporate policy and standards)
Developing and executing rollout, implementation, communication and training strategies to support implementation of policy/standards changes
Establishing best practices and driving consistency across 2LOD implementation and training efforts through development of the CRM training standard, leadership of the Change Initiative Operating Model working groups, development of templates, procedures, job aids, and other standardized resources, and the execution of related controls for these activities
Developing team members, embracing diversity and inclusion, leveraging individual strengths, and fostering career growth opportunities
Collaborating closely with Corporate Risk Management subject matter experts, Corporate Risk Management leaders, EORM Policy and Governance Team, Internal Audit, and HR learning & development partners
Leading the Training Advisory Council (TAC) and supporting the Risk and Regulatory Training federated model
Serving as the Program Owner for Enterprise Risk Management annual and new hire firmwide training
Serving as the training CRM training liaison to Technology Risk Management, Model Risk Management and Financial Risk Management
What you have
5+ years of direct people leadership experience successfully managing high performing, fast paced, results driven teams
10+ years developing, delivering, and/or administering corporate risk policies, governance, and risk management training at a financial services firm; experience in a broker-dealer, registered investment adviser, and/or banking institution a plus
Demonstrated strong business and regulatory knowledge and capability to assess impacts of related changes to risk trainings in a highly collaborative environment
Series 7 and 24 licenses preferred
Persuasive communication skills, with a demonstrated ability to deliver verbal and written communications that are clear, concise, and impactful with their intended audiences
Familiarity with a variety of training modalities, including Schwab’s proprietary DCMS, live/recorded WebEx, and podcasts/videos (e.g., using Camtasia, Audacity, and/or MS Stream)
Exceptional attention to detail and proven ability to manage multiple, competing initiatives simultaneously
Strong executive presence and excellent interpersonal, relationship building, and change management skills
Strategic thinker who can anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies
Ability to build strong partnerships quickly and lead teams and individuals to successfully navigate and adopt change
Personal comfort with navigating change; formal training in organizational change management a plus
You demonstrate these behaviors:
Developing Others: Willingness to delegate responsibility and to work with others and coach them to develop their capabilities
Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support.
Influencing Others: The ability to gain others’ support for ideas, proposals, projects, and solutions.
Customer Orientation: Demonstrated concern for satisfying one’s external and/or internal customers.
Strategic Thinking: Analyzing an organization’s competitive position and developing a clear and compelling vision of what the organization needs for success in the future.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.