Shire Jobs

Lead Studio Manager/EIC

Employment Type: Full Time

Date Posted: 4/11/2024

Location: Westport, CT

Pay Range: Negotiable

Job Number: JO-2404-2389

Primary Function

As part of a global brand supporting events and studio operation, this individual will oversee an executive studio that will host hybrid and virtual meetings, in-studio videos and broadcasts, and external events. Ensure weekly studio coverage, interact with stakeholders to plan and guide hybrid and in-person meetings and productions, provide technical assistance for virtual meetings, and contribute as a hands-on studio manager and EIC in a prominent studio environment.

Duties & Responsibilities

• Assess individual requirements for studio productions and audio and video virtual meetings; consult with clients to determine specific resource and location needs and technical details

• Suggest technical solutions to achieve meeting and audience goals

• Administer technical and system set-up, including creation of content records, scheduling of staff and facilities, and basic testing of network infrastructure

• Communicate logistics to meeting/event attendees and participants, troubleshoot technical issues and provide online support for virtual meetings

• Provide pre-event consulting and checklists to ensure communication for day of show

• In a live environment, set-up, operate and troubleshoot systems like MS Teams, Cisco Webex, Zoom and other collaboration and streaming technologies; Inspect event instructions to ensure that they conform to requirements

• Provide basic camera technical support, assist with related studio productions using modern video and audio equipment; experience with robotics, audio, or lighting a plus

• Manage, schedule, and mentor a staff of technicians for superior performance and consultative customer service

• Develop short- and long-term performance goals for the staff that support the overall objectives of the client

• Develop relationships with clients and client staff; work in on-going manner with clients to ensure their needs are met and offer creative solutions for each project

• Work cooperatively with event and production teams to ensure cohesive results for participants

• Assist the team with research and evaluation of new systems and upgrades; track evolving and new technology solutions

• Participate in developing, building, and establishing standardized workflows, processes, tools, and templates

• Facilitate client needs for digital media; provide fast and accurate responses to client requests, ensuring high standards of customer service

• Other duties as assigned; occasional travel may be required for off-site events (

• The duties of this position require the ability to bend, kneel, crawl, climb ladders and to stand for long periods of time

• Candidate may be required to lift heavy equipment up to fifty pounds

• Role requires being at the client studio in Westport, CT minimum 3-4 days a week or traveling to NYC Studio to support projects. Other 1-2 days can be remote. Days determined by client production schedule.

Skills & Qualifications

• Outstanding customer service orientation including professional presence and superior client relationship skills

• Must demonstrate diplomacy and EQ as leader and friendly collaborator

• Able to adapt and perform well in a deadline-driven, executive-level environment

• An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical

• Demonstrated in-depth knowledge of systems, tools and procedures related to modern event and video production, and streaming video equipment and processes

• Proficient in live, in-person, and hybrid events with experience working within a control room and studio environment

• Experience working with cloud-based media management solutions, e.g., AWS S3, Microsoft Azure, Adobe Team Projects/Productions, etc.

• Solid comprehension of video file formats and codecs, video file transcoding

• Must have a working knowledge of IT and networking support

• Must have strong written and verbal skills; be well organized and capable of handling multiple assignments

• Candidate must have a commitment to excellence, ongoing education, and to the proficiency in their craft, with the ability to bring out the same in others

Education & Experience

• Bachelor’s degree in Video & Film, Media, Marketing, Communications, IT, or similar field preferred

• 7+ years’ work experience in broadcast television production, corporate communications, live events, and/or streaming video

• 3+ years direct supervisory experience of small teams

• Hands-on experience supporting meetings and events, webinars and conferences, and/or video productions and broadcasts

To Apply

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

Diversity Inclusion & Customer Service Statement

TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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