Job Information
Chance Rides LLC Parts Sales / Customer Service Representative in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12963954
With a steady growth in business, we are currently looking for an experiencedParts Sales/Customer Service Representativeto join our team.
Job Duties include (but not limited to):
- Take and respond to customer phone calls and emails with courtesy, urgency, and professionalism.
- Provides timely and accurate information to customer inquiries for parts pricing, availability, and order status.
- Monitor and interact with E-commerce sales
- Enter sales orders via ERP system
- Provide technical help on our full line of products via phone/email.
- Manage back ordered parts (dates, addresses, colors, etc.)
- Work with purchasing and production to ensure on time delivery of parts.
- Generates weekly and monthly parts sales reports for management.
- Proactively conduct calls to clients/customers