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UPMC Community Outreach Assistant in Williamsport, Pennsylvania

UPMC is seeking a full-time Community Outreach Assistant. This full-time role will work primarily from 7:30 a.m. to 4:00 p.m. Some weeknights and weekends are required.

UPMC offers a premier benefits package, designed to care for your total well-being — physically, emotionally, and financially — paired with endless opportunities for career advancement and educational growth.

The Community Outreach Assistant will assist in all functions of community outreach that are essential to the operations of the department: communication, office organization, community activities, processes and procedures, reports, public relations, and healthcare applications

Responsibilities:

  • Manage phone calls -incoming, and outgoing - and perform all general office duties concerning all aspects of the community outreach meeting rooms, send mass mailings for upcoming events, maintain inventory of supplies, equipment, and educational materials, greet visitors

  • Keep inventory of giveaways, brochures, and all collateral; maintain and organize file and supply room, order all supplies for office

  • Assist and co-facilitate at community events (must be able to load vehicles, set up displays, attend booths for information distribution.

  • Support Sr. Mgr. Community Relations and Marketing Operations include managing schedules and general assistance in daily activities (meeting planning, development of agendas, records, and file keeping).

  • Refer clients to the appropriate venue/provider to receive the services they need/request on behalf of the hospital, Community Outreach Department.

  • Assist Sr. Mgr, Community Relations with sponsorship requests, ticket management, and event calendars

  • Participate in planning, ordering, gathering materials for events and setting up events, contact and schedule presenters and other needed personnel and community partners, and transport materials to and from events including re-stocking.

  • Attend meetings, provide input, and participate in partnership events.

High School Diploma or GED required. Associate in health, social service, or business-related fields preferred.

2 Years minimum experience in a health care facility and/or community health or human services field.

Communication skills: telephone, fax, email, verbal, written correspondence, one-to-one interaction with clients/patients/others: health care disciplines and the general public.

Computer skills: Email, Internet, Word, Excel forms, flyers, document creation/management a plus.

Organizational skills: time, inventory, general office duties, collection, and data entry/analysis/reporting.

Ability to walk/ stand for 1-2 hours and lift up to 20 pounds.

Flexibility to work shifts, all days of the week including weekends, and work off-site; may require vehicle use for events and projects.

Ability to work independently as well as a member of a team.

Capable of interacting with people of all ages, disabilities, and diverse backgrounds. Sensitivity for those who are disadvantaged.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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