Job Information
The Wilmington Convention Center Public Safety and Security Manager in Wilmington, North Carolina
*[Position: [Public Safety and Security Manager *[Department: [Operations *[Reports To: [Director of Operations/General Manager *[FLSA Status: [Full-Time/Salary/Exempt
**[Summary [This position is a managerial position responsible for promoting public safety and security throughout the Wilmington Convention Center. This position ensures the safety and protection of clients, guests, employees, and physical property.
[Essential Duties and Responsibilities ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}**
- Public Safety
Enforces public safety policies and procedures during facility operating hours.
Must be able to work weekends, holidays, and possess an ability to work a flex schedule in accordance with event schedules.
Able to perform administrative duties such as updating safety training manuals, emergency response plans, and reconciling weekly timesheets.
Conducts interior and exterior rounds and reports any unusual issues or incidents.
Reviews and analyzes event resumes and develops appropriate public safety plans accordingly.
Reviews and analyzes event resumes and schedules staff both regular and temporary appropriate for the event.
Leads and directs all security personnel.
Works with local Fire and Police Department to secure off-duty details.
Supervises and directs the work of public safety officers and other-directed personnel; writes reviews and approves performance evaluations; evaluates and monitors performance through direct observation or reports of activities.
Plans, allocates, and monitors time, people, equipment, and other resources to ensure efficient organization and completion of work.
Documents and reports all notable incidents in the appropriate logbooks. Participates in incident investigations as needed.
Directs visitors, vendors, deliveries, and related personnel to proper areas, notifying appropriate personnel of arrivals and departures.
Monitors persons on the premises to determine if they possess proper identification and are authorized to be present on WCC premises.
Performs crowd and traffic flow controls within the facility during scheduled events.
As a member of the facility emergency response team, responds to emergency situations and alerts the appropriate public emergency response team(s).
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