Shire Jobs

This is an Information Technology Operations based role that supports our Essex Engine Plant and Windsor Engine Plant. This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team, as we modernize the plant floor with new technology to reduce complexity and increase efficiency.

As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep the production lines running. Position responsibilities will require you to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure that the plant uses to produce diverse products.

You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility.

This position provides an excellent opportunity to not only expand your IT skills, but also to acquire manufacturing experience that will enhance your long-term career potential.

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.

Responsibilities:

• Support a multi-shift operation in a manufacturing plant.

• Must be able to work flexible hours in support a multi-shift operation. May require rotating schedule to support business processes. (Days, afternoons or midnights and/or weekends).

• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.

• Interface with Business IT and business owners to prioritize improvement efforts.

• Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.

• Focus on the integration / long term maintenance of applications and hardware.

• Assist team lead with managing assignments and workload.

• Develop, maintain, and share, accurate support documentation.

• Support of local network equipment in a Cisco based environment.

• Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.

• Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment.

Qualifications:

Required:

• Degree in Information Technology or a related field of study. (Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.)

• Strong written and verbal communication skills.

• Ability to multi-task; managing multiple tasks.

• Work efficiently and effectively with diverse, cross functional teams under stressful circumstances.

• Ability to communicate effectively with business users and IT professionals including globally distributed teams.

• The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams.

• Motivated self-starter.

• Identifying, investigating & solving problems without supervision.

• Experience with Server administration; Windows (2012+) or Linux.

• Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.

• Knowledge of Windows server and Windows Active Directory/ADFS.

• Experience with VM servers (Vsphere).

• Experience with Android and/or iOS, iPhones, iPads.

• Experience with Office365.

• Experience with SharePoint.

• Experience with Office automation.

• Experience with Dell PC’s, Dell Laptops, HP Printers, and HP Servers.

• Network monitoring (Nagios, What’s Up Gold, SPLUNK, DynaTrace.

Preferred:

• Manufacturing experience is preferred.

• Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.).

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit applications.

Requisition ID : 36213