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This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13122920

Communication Officer I\ Employer\ Cowley County\ 311 E 9th\ \ Winfield, KS 67156\ JOB TITLE: Communication Officer I\ DEPARTMENT: Emergency Communications\ REPORTS TO: Shift Supervisor\ STARTING PAY:\ STATUS: Full-time\ Position Summary:\ Answers and processes emergency 9-1-1, non-emergency and administrative phone calls for\ service from the public. Performs emergency 9-1-1, non-emergency, and field unit-initiated\ dispatching to medical, fire, and law public safety field units\ Essential duties and responsibilities:\ Answers 9-1-1 emergency calls, non-emergency calls, administrative calls, and\ radio calls, ascertaining nature of those calls, gathering necessary information,\ and transmitting or relaying information for appropriate public safety response.\ Broadcasts location, time and nature of incident; contacting all required\ personnel and other local concerns (i.e. any other emergency first responders or\ county/city public work services) in the event of an emergency situation;\ ensuring the presence of on call, back up and/or reserve units by contacting\ personnel designated for call-back; relaying information as required.\ Performs Emergency Medical, Fire, and/or Law Enforcement Dispatching to\ assist callers with aiding victims in medical distress by talking them through basic\ lifesaving procedures, fire incidents and/law enforcement calls.\ Monitors radio traffic for safety of all first responders.\ Visit Cowley-Works for more Job Opportunities near you!\ Completes requested NCIC/KCJIS transactions as requested by authorized law\ enforcement personnel.\ Maintains call logs and status of on duty personnel through computer aided\ dispatch (CAD).\ Maintains communication documents and records.\ Maintains on-going contact with personnel responding in an emergency\ situation and keeps them informed of all incoming pertinent information in a\ timely manner.\ Maintains work area and equipment in clean and working condition.\ Attendance at training, workshops and seminars as needed for continuing\ education.\ Performs other duties as required.\ Position Requirements:\ Experience:\ None required\ Education:\ High school diploma or equivalent\ Formal continuing education in public safety communications, criminal justice, fire\ science, emergency medical services, or related field is preferred, but not required.\ Certifications/ Licenses:\ Valid drivers license with a safe driving record as determined by the employer with\ reliable transportation\ Must not have a recent record of suspension or revocation of a driver\'s license in any\ state\ NCIC certified within 6 months of employment\ APCO PST1 certified within the first year of employment\ Skills:\ Working knowledge of 9-1-1 phone system, administrative phone system,\ Emergency Medical Dispatching (EMD), radio console, computers, electronic\ mapping, county/cities geography, NCIC/KCJIS Terminal, Internet, Radio\ Standards, performance standards, Standard Operating Procedures (SOPs), voice\ recorders/playback, and electronic data processing; working knowledge of\ modern office practices and procedures.\ Skill in operation of job-related equipment.\ Thorough knowledge of the RMS and CAD systems.\ Ability to rapidly assess situations through critical thinking, make quick decisions\ and take appropriate action under normal or stressful situations.\ Ability to communicate effectively verbally in a clear and concise manner, as well\ as, in writing, during normal or stressful situations.\ Thorough knowledge of communications codes and signals used for emergency\ dispatching.\ Maintains and exercises discretion and integrity at all times.\ Ability to talk and hear in person and by telephone, as well as two-way radio;\ ability to see and read reports, pri touts, electronic mapping, and data on multidisplay computer screens.\ Possesses hand/eye coordination adequate to operate radio controls, computer\ keyboards, mice, and phone systems.\ Ability to be at their workstation for extended periods of time. No established\ breaks are provided. Leaving the building is often restricted or prohibited.\ Depending on workload, unscheduled breaks are sometimes restricted.\ Ability to work on different shifts in a 24 x 7 work environment, weekends,\ federal, state, and religious holidays. Voluntary overtime, as well as mandatory\ overtime.\ Ability to establish and maintain effective working relationships with fellow\ employees, supervisors, other public safety agencies, county agencies, cities\ departments, local governments, state/federal