Job Information
ASM Global Banquet Captain in Worcester, Massachusetts
This position oversees all Banquet Functions to include, coffee breaks, buffet, plated and reception events all functions serving any food & beverage items . This position also oversees banqu ets in the absence of the Food & Beverage Banquet Manager.
POSITION RESPONSIBILITIES:
Responsible for catered events of approximately 10 – 2000+ guests
Train all Banquet Servers and Back aisle Attendants.
Fulfil l the service per each Banquet Event Orders (BEO)
Communicat e with meeting planners to ensure all needs have been met
Conduct pre-meal briefings
Prepare tasks for function rooms settings, station diagrams, and side work lists
Maintain all Banquet equipment cleanliness and annual maintenance.
Maintain a Health Department score of 90 or higher.
Must be creative in designing buffets and coffee break décor.
Attention to detail and consistency in every aspect of service is a must
Position is very hands on with excessive interaction with clients during events.
Record keeping (Attendance, Function Reports, Server Evaluations)
Other duties deemed necessary by Food & Beverage Banquet Manager
SUPERVISORY RESPONSIBILITIES:
Supervises all Part-time banquet staff as needed
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND /OR EXPERIENCE
High School Diploma or GED required
At least 5 year s of experience in a banquet facility servicing meals for large events.
ServS afe certified ( Food Handler, Allergen, and Alchohol trainings) within 1 st 90 days
SKILLS AND ABILITIES
Ability to be creative with buffet presentations and maintain a quality product.
Attention to detail and service oriented.
Ability to work a flexible schedule which may include nights, weekends, mid-shifts, early mornings.
Ability to undertake and complete multiple tasks.
Excellent organizational, planning, communication and inter-personal skills.
Strong orientation to customer service and ability to work with other staff members in the facility.
Advanced oral and written communication skills.
Able to push/pull/lift 50lbs on a consistent basis.
COMPUTER SKILLS
Intermediate computer skills, especially with MS Excel
NOTE The essential responsibilities of this position are described under the headings above . They may be subject to change at any time due to reasonable accommodation or other reasons . Also, this document in no way states or implies that these are the only duties to be performed by the employee
TO APPLY:
P lease go to the Employment page of dcucenter.com and apply thru the job-specific link :
https://www.dcucenter.com/about-dcu-center/employment/
To be considered for any open position, you must complete the application proc ess completely through the link provided . Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.
HR Manager DCU Center 50 Foster Street Worcester, MA 01608
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages W omen, Minorities, Individuals with Disabilities and protected Veterans to apply . V EVRAA Federal Contractor