Shire Jobs

Inside Sales Rep, Personal Lines (Future Opportunities)

Date: Jul 4, 2024

Location:

Work from home, MA, US

Company: MAPFRE

We anticipate expansion of our sales team later this year and are looking for result orientated candidates who have a competitive desire to succeed

At MAPFRE, our employees are our most valuable resource. We provide you with all of the benefits and tools necessary to continuously thrive in a highly collaborative environment.

Come join the MAPFRE Family. Where your time is meaningful.

Benefits

We offer base pay along with a competitive incentive program. Full benefits available as of date of hire including Health, Dental, Vision, Life, a lucrative annual PTO allotment, Paid Holidays, 401(k), Profit Sharing, STD/LTD. We encourage Professional Development with Individual Development Plans (IDP), Tuition Reimbursement, Specialized Job Training along with access to Designation & Certification Programs to further your insurance knowledge.

Schedule

We encourage a healthy work/life balance. This position can be fully remote or, if you prefer in person interaction, a hybrid schedule is available at our Webster, MA Campus. Hours for this position are Monday through Friday 8:00 a.m. to 4:30 p.m. ET while in training, (approximately 2-4 weeks). Once training is complete, your regular work schedule will be within the hours of 8:00 a.m. to 7:00 p.m. ET. In addition, Saturday's hours may be required, with hours being 9:00 a.m. to 3:00 p.m. ET. Final schedule will be aligned with business need and discussed at time of hire.

Requirements

Personal Lines experience preferred.

P/L Producers license preferred or must have the ability to attain within the initial 90 days of employment and maintain for the duration of your employment as an ISC Inside Sales Rep, Personal Lines.

Familiarity with computer and Windows PC applications, which include the ability to learn new and complex computer system applications.

Must be proficient with remote access software such as Teams and be comfortable with using it as the primary form of communication with your peers/supervisor

Salesforce experience a plus.

Ability to work regularly scheduled shifts within our hours of operation or as business needs change, including the training period.

Must be able to work independently.

Job Summary

Actively seek to establish and maintain an effective rapport with external/internal clients and prospects on behalf of the Company through its various contact channels, by taking personal and complete responsibility for each customer interaction, and ensure that their requirements are met and sales goals objectives are achieved.

Managing leads and prospects in an in person contact approach will require the utmost dedication in retaining, promoting, and selling Company products or services. Meet established goals and objectives via telephone and/or electronic communications-providing a superior customer experience.

No Cold Calling! Our highly trained dedicated sales team work with warm leads, paid media, and live transfer prospects.

Knowledge, Skills and Abilities

Education: Associates Degree or Technical or specialized knowledge or equivalent, related experience.

Experience: Strong customer service skills and the desire to be successful.

Additional Knowledge, Skills and Abilities

Ability to work a flexible schedule based on MAPFRE’s sales strategy.

Demonstrable track record of success in a fast paced sales environment, or equivalent.

Home office (or similar), cell phone and reliable internet connection.

Able to use a telephone and/or headset to handle a large volume of incoming calls. (Note: This function comprises approximately 80% of a normal work day). Able to speak clearly and be easily understood by others.

Additional languages are not required but highly preferred.

Show proficiency in utilizing windows, MS office, and any lead/policy management tool or platform that the company considers essential to job functions.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com .

We are proud to be an equal opportunity employer.

Job Segment: Call Center Representative, Recruiting, Telemarketing, Inside Sales, Call Center, Customer Service, Human Resources, Sales

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