Job Information
SAIC Senior Network Engineer in YOKOSUKA, Japan
Description
SAIC is seeking a Senior Network Engineer t o support our Tactical Afloat Network (TACNET) In-Service Engineering Agent (ISEA) team in Yokosuka, Japan . The TACNET Senior Network Engineer will interface with Active Duty personnel and US Government employees to provide topnotch repair support with a focus on United States Navy related networks. This role is Hybrid/ Remote and will need to reside in Yokosuka, Japan.
Related systems this role will work with include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications. This position requires the ability to travel, up to approximately 50%, to both U.S. and international destinations in addition to providing some off-hours support.
JOB DUTIES:
Provide break/fix Information Technology support in a fast paced, high-energy environment.
Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.
Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.
Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.
Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment. Interface and direct US Navy Customers regarding the proper approach to maintaining U.S. Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.
Guide the successful completion of high visibility efforts. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives.
Represent organization as prime technical contact on contracts and projects. Interacts with senior external personnel on significant technical matters often requiring coordination between organizations.
Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations. Participate in integrated product teams and engineering/design reviews.
Perform work without appreciable direction.
Exercise considerable latitude in determining technical objectives of assignment.
Ensure completed work is reviewed from a relatively long-term perspective for desired results.
Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Design, analyze, plan, modify, and maintain networks and network components supporting data, voice and/or audio communication activities. Prepares the analysis of short/long term capacity needs for switching, routing transmission and signaling.
Conduct testing of network systems.
Maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
Qualifications
REQUIREMENTS:
Bachelors and five (5) years or more of related experience; Masters and three (3) years or more experience; PhD and 0 years of related experience. Years of experience may be applied in lieu of a degree and experience in a military network environment directly related to the proposed area of responsibility.
Must have a current CompTIA Security+ certification.
Must be a U.S. Citizen.
Must have an Active Secret Clearance before start.
Administration experience with Cisco switches and routers OR Windows Server.
Working knowledge and experience with basic networking concepts and protocols.
Must be able to become DoD 8570 IAT Level 2 certified within 6 months of hire date. IAT 2 certification includes a minimum of one additional certification (CCNA, MCSA, MCSE, Linux+, VCP, etc.).
DESIRED SKILLS:
1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.
1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.
Understanding of Databases and knowledge Management tools.
Knowledge on how to query and tailor reports from a database.
Customer Service orientated.
Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2407904
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability