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Northern Arizona University Administrative Services Assistant, Senior in Yuma, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6558735

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rAdministrative Services Assistant, Senior

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rLocation: NAU - Yuma

rRegular/Temporary: Regular

rJob ID: 607860

rFull/Part Time: Full-Time

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r Workplace Culture

NAU aims to be the nation\'s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

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Special Information

This position is an on-site position which requires the incumbent to complete their work at the NAU Yuma campus with or without accommodation. Opportunities for remote work are rare.

Job Description

The Administrative Assistant Senior serves as the first point of contact for NAU Yuma students, faculty, staff, and community at the Administrative & Faculty Office. This position runs the front office and supervises the front office staff. This position provides administrative support to faculty and staff. This position oversees and coordinates logistics for various events on the NAU Yuma Campus, including, but not limited to, Commencement and Honors Convocation.

Front Office Lead - 55%

  • Serves as first point of contact for the faculty, staff, students, and visitors to the Administrative & Faculty Office during posted hours of operation.
  • Answers phone calls and greets students, faculty, staff, and community members, responding to questions and providing direction as appropriate.
  • Supervises daily office function of the front office including distribution of mail and packages, scheduling use of state vehicles and other NAU property, etc.
  • Provides administrative support to faculty, staff, and administrators. This includes, but is not limited to, creating documents and spreadsheets, coordinating program orientations and events, supporting copier and printing requests, and submitting faculty/student forms for processing.
  • Leads and supervises student workers and part-time temporary employees in the front office.

Lead Coordinator for Events for NAU Yuma - 25%

  • Serves as the lead coordinator for NAU Yuma Commencement and Honors Convocation along with other campus and student events.

Classroom Assignment Coordination - 15%

  • Manages and maintains classroom reservations for NAU Yuma.
  • Works with NAU CAPCOT/Space Management to assign classrooms for in-person classes and other NAU Yuma events.
  • Adds assigned classrooms to the NAU scheduling tool.

Other - 5%

  • Participates in special projects with faculty and staff as directed.
  • Performs other duties as assigned.

Limited weekend work may be required for specific events. Minimal, occasional travel to NAU Flagstaff or other NAU campuses may occur.

Minimum Qualifications

  • High school diploma.
  • 1-3 years\' relevant experience.
  • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

  • Associate or bachelor\'s degree.
  • 1 year customer service experience.
  • 1-2 years\' supervisory experience.
  • 1-2 years\' experience working in a front office environment.
  • Demonstrated knowledge working with word-processing, spreadsheets, and database programs.
  • Knowledge of NAU policies and procedures.
  • 1-2 years\' experience coordinating event/meeting logistics.

Knowledge, Skills, & Abilities

  • Demonstrated customer service skills.
  • Ability to effectively communicate including both oral and written communication and effective listening skills.
  • Ability to efficiently handle multiple tasks in a high-volume office with attention to detail.
  • Ability to work in collaboration with educational partners.
  • Ability to work in a team environment and bring projects to timely completion.
  • Ability to problem-solve and to make decisions.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees\' right to work in the United States. Finally, each year Northern Arizona University releases an

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