Shire IT Organizational Change Management Lead in Zug, Switzerland

Primary Duties

The IT Organizational Change Management Lead role is responsible to collaborate with the different IT Business Partners to develop an organizational change program for the various system capabilities that are being offered to the Commercial organization. This role will work closely together with the Learning and Development group of International Commercial to industrialize system trainings into the International Academy. This role needs to ensure that the adoptions of the various platforms and systems is being increased and value is being delivered to the countries within Shire. This role needs to be able to work with various Microsoft tools like Yammer, SharePoint, Video Streaming to ensure that the right message is broadcasted to the right people at the right time. An understanding of various commercial capabilities like CRM, Digital Toolkits, Analytics is a preferred prerequisite.


% of Time Job Function and Description

  • 60% Lead and coordinate Organizational Change Management Lifecycles

  • 20% Business Partnering with local/ regional organizations and other IT functions

  • 20% Work on a global

Education and Experience Requirements

  • Bachelor's degree in Computer Science or related field or equivalent experience.

  • 5+ years of relevant technical experience, including systems analysis, design and implementation.

  • Prefer experience in the biotech/pharmaceutical industry with a substantial focus on sales / commercial projects with digital a key component

  • Excellent oral and written communication skills in English.

Key Skills, Abilities, and Competencies

Technical Skills

  • Professional in Microsoft Office 365 tools including Yammer, SharePoint, Strems, Delve, etc.

  • CRM ( preferred

  • Analytics (Qilk, Tableau, Google Analytics, Google Data Studio) preferred

  • Knowledge of Digital Toolkits including Digital Marketing, Digital Technology, HTML and CSS

Key Business Skills & Knowledge

  • Professional in Organizational Change Management components like Stakeholder Analysis, Voice of stakeholders, Change Impact Analysis, Leadership Alignment, Communication, Stakeholder Engagement, Coaching, Training, etc.

  • Knowledge of app lifecycle management

  • Knowledge of Commercial processes preferred

  • Strong knowledge of business process flow / commercial acumen.

  • Knowledge in Life Science industry with patient focus

Personal Skills

  • Positive: Inspire passion for growth, drive for solutions, foster inclusion and innovation.

  • Accountable: Align with priorities, take responsibility, fulfil commitments, manage risks and learn from mistakes.

  • Results Driven: Focus on critical issues, developed strategic and pragmatic plans, generate breakthrough solutions, deliver outcomes.

  • Strong presentation skills, oral and written communication skills and teamwork skills

  • Excellent oral and written communication skills in English.

  • A degree of travel may be required.

Complexity and Problem Solving

Strong problem solving, analytical and documentation skills.

Internal and External Contacts

Internal Contacts

  • IT Business Partner

  • IT Commercial Analytics

  • IT Global Patient Services

  • Local/Regional Commercial Operations

  • Local Leadership Team

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.